almost 4 years ago - EA_Kent - Direct link

@Arkuos16 

 

Hmm, got it. 

 

I'm wondering if this may actually be an issue with the Origin client itself rather than with Apex Legends. When you have a chance can you try clearing out your Origin cache to see if that helps at all? If there's an issue with the cached data that may be causing this to happen then clearing it may help. 

 

For more details on how to clear the cache check out the EA Help website. Let me know how that goes when you have a chance. Thanks!

 

 

/Kent

almost 4 years ago - EA_Kent - Direct link

@Arkuos16 

 

You're welcome!

 

Thanks for letting me know you were able to get it fixed. Thumbs up

 

 

/Kent