over 2 years ago - EA_Illium - Direct link

Hey @SOULESS666

 

We would be unable to help or provide information about a ban on your account if one has happened on Answers HQ.  

 

Investigations of bans are handled by a dedicated Terms of Service team, Once you reach out to dispute an action taken on your account it is possible it can take some time to hear back as this team does work on all disputes for Bans players have.  

  

I would recommend keeping an eye on your email every day for any communication that is sent back from them. If you have further questions about Bans or investigations we have a few Help Articles below that provide further details.  

 

Thanks! 

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