almost 4 years ago - EA_Kent - Direct link

Hey @arbormyst


The packet loss starts happening pretty early in the trace, almost as soon as it leaves your home network. When you have a chance can you try changing the DNS settings in Windows to see if that helps at all? I've seen cases where using a different DNS can help with issues like this. 

 

You can change the DNS in the Windows TCP/IP Settings. For more info on how to get there check out the Microsoft Support website. If you select Manual you can enter a DNS of your choosing. I usually suggest the Google DNS (Primary: 8.8.8.8, Secondary: 8.8.4.4), but if there's a different open DNS you would like using instead that's OK as well. 

 

Let me know how that goes once you've had the chance to give it a shot. 

 

 

/Kent

almost 4 years ago - EA_Kent - Direct link

@arbormyst 

 

Thanks for following up and letting me know. I'm glad to hear it's working better for you now! Thumbs up

 

 

/Kent