over 1 year ago - EA_Mako - Direct link

Hey @dajuicygraphix,

 

If you'd like to appeal a ban on your account, you will need to reach out to our Terms of Service team using the information linked below.

 

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/ 

 

We're unable to review or change any account actions via the forums, but that will get you started with the appeal process to have this investigated further.

 

Do keep in mind chargebacks will generally lead to an account being closed, but if there are any alternative ways to address this our ToS team will take a look with the appeal.

Mako.png
over 1 year ago - EA_Mako - Direct link
Hi @dajuicygraphix,

If you've reached out through the link above, our Terms of Service team will investigate and reach back out to you via email once they've completed their investigation.

We cannot assist with this or expedite an appeal via the forums, sorry. If you've already created an appeal please keep an eye out for that reply. Mako.png





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