about 2 years ago - EA_Illium - Direct link

Hi @cagethelonewolf I would recommend reaching out to our support to look into this further. 

 

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about 2 years ago - EA_Illium - Direct link
@cagethelonewolf I would recommend reaching out to our support to look into the missing rewards before you unlink accounts as it does loss progress and items on the account, with only a chance to get items back if you link it back to the exact same account. Illium.png

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.