over 3 years ago - EA_Kent - Direct link

Hi @PixelatedFoetus

 

I'm afraid that missing content isn't something we can look into over Answers HQ. Please reach out to the EA Help team so they can pull up your account and take a look. For more details on how to create a case with them check out the EA Help website

 

If you prefer you can also speak with them over Twitter or Facebook instead. 

 

 

/Kent

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over 3 years ago - EA_Kent - Direct link

Hey all,


There was a brief period where the event items weren't actually discounted like they were supposed to be. If you crafted any of these items during that time please get in touch with the EA Help team so they can take a look at your account. They should be able to help with that. 

 

We have more information on how to contact them over at the EA Help website. The EA Help team is also on Twitter and Facebook if you'd rather speak with them on either of those platforms instead. 

 

 

/Kent

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about 3 years ago - EA_Kent - Direct link

Hey @deathnotice172

 

Unfortunately this isn't something we would be able to investigate here on Answers HQ. It would be best to get in touch with the EA Help team so they can pull up your account and take a look. They may be able to see what happened with those crafting metals. 

 

For more information on how to set up a case with them check out the EA Help website. The EA Help team also works on Twitter and Facebook if you'd rather speak with them on one of those platforms instead. 

 

 

/Kent

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