almost 4 years ago - EA_Kent - Direct link

Hey @VB_Beastly

 

Are you playing on a different PSN account than the one you were using before, or were you trying to connect your PSN ID to a new EA Account? 

 

 

/Kent

almost 4 years ago - EA_Kent - Direct link

Hey @Iamlegend1582


When you have the chance can you try resetting the password on your EA Account to see if that helps at all? Sometimes that's all it takes to fix an issue like this. For more details on how you can reset it check out the EA Help site

 

If you're still getting the same message after setting a new password I'd recommend getting in touch with the EA Help team so they can take a look. You can find more info on how to reach them over at the EA Help site. You can also speak with them over Facebook or Twitter as well if you prefer. 

 

 

/Kent