devtrackers.gg
Hey @bobubra,
It's not good to hear you are not getting coins after purchasing them. For missing content, you will need to speak with an advisor for further assistance as we are unable to assist with this on the forums.
It sounds like you are in email communication with them, but if you looking for another option we have different support options below:
- EA Help - Phone/Chat/Email - Availability may vary but phone or live chat would be faster than email.
- Twitter - Select the message icon to get assistance
- Facebook - You can select the 'send message' option on the accounts home page
In order to assist with missing purchases, they will need your proof of purchase. If you were wanting further information on our refund policy we have more information below, as what you purchase and where it was purchased does affect if we can refund the item.
Thanks!
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