Originally posted by OkSpeed9615
By any chance we can get more options for account security as many players have lost their accounts after the recent updates. Pls give a reply about this. Also what can those players expect who have lost their accounts during or after the recent update. As losing an account due to updating the game is an rare or unusual occurrence I believe.
Pls give an update about this.
Thanks for all the work going on around the game.
And thanks in advance for this update
Heya, yeah we see those often unfortunately and it is a very complicated problem. For one, what account are you referring to? Activision accounts? Because for Call of Duty: Mobile you can use five different platforms (at least) to link your account to the game as your primary login.
While we do have reports of players running into issues with ATVI accounts being compromised, there are also plenty from Facebook and Google in particular. For ATVI accounts there are improvements continually being worked on to add more layers of security, like the recently added Two Factor Authentication, but for the most part all we can do is encourage that players use all of those security options to make their accounts as secure as possible.
Lastly, if you've already lost your account you should utilize the account recovery options of any given area. We do have ways to do that through our ...
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