[2021] Producer Letter on the XB1 stability issues (VII)

Our Project Director, Scott Junior, would like to address the Xbox community with an update regarding the current situation with stability issues:

Hello Exiles!

This week we have identified the error that causes clients to frequently terminate/dashboard a few seconds after they connect to a dedicated server. We have a build that we are testing internally and with our external test department and so far the results are very promising.

Once we finish testing and verify that there are no new issues caused by this fix we will submit this to Microsoft for certification and release it as soon as possible. Our current goal is to release this early next week.

We are also continuing to looking at various crashes on XB1 and Series S|X and continuing to work on memory and CPU optimizations.

I hope everyone has a great weekend, and we are looking forward to releasing the patch next week!
-Scott

I: Producer Letter on the XB1 stability issues
II: Producer Letter on the XB1 stability issues (II)
III: Producer Letter on the XB1 stability issues (III)
IV: Producer Letter on the XB1 stability issues (IV)
V: Producer Letter on the XB1 stability issues (V)
VI: Producer Letter on the XB1 stability issues (VI)

Hello everyone,

We really appreciate every comment and constructive criticism. Please keep them coming. We want to hear back from you and we intend to address every issue reported.

We do apologize for all the wait and we can say that bringing both consoles to the PC built is in the works and it will be released as soon as is completed feature and stability-wise. We chose to focus on the PC platform as it is the one that allows our team to provide the fastest turnaround for fixes given the resources available.

We understand the frustration, we hear you and we’re doing our best to move as fast as possible with the parity update. However, we need to make sure everything is in order and functional before releasing it.

Thank you for all the constructive feedback received.

As a side note, please remember to read the Forum Social Guidelines before posting and commenting. This is a safe place and offensive content will be moderated.

Hey @anderson, thanks for your suggestion we’ll forward it to our team to evaluate it.

Hello @NotHappy, thank you for your feedback. Our team is aware that much still needs to be done to improve the situation. We’re still working on it and every feedback counts on helping us pinpoint where is the issue causing the crashes. We really appreciate your support

New producer letter is out