Conan Exiles

Conan Exiles Dev Tracker




03 Jan

Comment
    Sarealac on Forums - Thread - Direct

Hello @PirateSnacks and welcome to our Community!

Please make sure to use the provided template when submitting a bug report so we may assist you as fast as possible!

Comment
    Sarealac on Forums - Thread - Direct

Hello @Thorgrim918 and welcome to our Community!

Please make sure to use the provided template when submitting a bug report so we may assist you as fast as possible!

Comment
    Sarealac on Forums - Thread - Direct

Hello @Hons and welcome to our Community!

Please make sure to use the provided template when submitting a bug report so we may assist you as fast as possible!

Comment
    Sarealac on Forums - Thread - Direct

Hello @jgibson75!

In case you are still experiencing this problem, could you send us a screenshot of your list of Servers so we can investigate

Thank you in advance.

Comment
    Sarealac on Forums - Thread - Direct

Hello @Hoosey2 and welcome back :smile:

We are aware some of our Servers are exhibiting this kind of issue. We are investigating what may be the root of this and we will try to solve it as soon as possible.

Thank you for your report and if any more information pops up, feel free to contact us!

Comment
    Sarealac on Forums - Thread - Direct

Hello @inker5279.

We are aware some of our Servers are exhibiting this kind of issue. We are investigating what may be the root of this and we will try to solve it as soon as possible.

Thank you for your report and if any more information pops up, feel free to contact us!

Comment
    Sarealac on Forums - Thread - Direct

Hello @Dzonatas!

Could you please provide a screenshot of the error message you are receiving?

Thanks in advance.

Comment
    Sarealac on Forums - Thread - Direct

Hello @Yomagasa,

Could you please provide a screenshot of the error message you are receiving?

Thanks in advance :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello @yahyasahloul!

We do not have any restrictions on our side that may cause this connection refusal.

Please make sure that your connection to Steam or Epic Games Store is still intact, as this may be the root of the issue.

This link might help you check the Steam connection: https://steamdb.info/

Hope this helps, but if I can assist with anything else, let me know :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello everyone!

We do not have any restrictions on our side that may cause this connection refusal.

Please make sure that your connection to Steam or Epic Games Store is still intact, as this may be the root of the issue.

This link might help you check the Steam connection: https://steamdb.info/

Hope this helps, but if I can assist with anything else, let me know :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello everyone!

We understand this issue is quite frustrating to you all, but, just to clarify, we do not have any restrictions on our side that may cause this connection refusal.

Please make sure that your connection to Steam or Epic Games Store is still intact, as this may be the root of the issue.

This link might help you check the Steam connection: https://steamdb.info/

Hope this helps, but if I can assist with anything else, let me know :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello everyone!

Thanks, @ForossanFlint for the explanation!

Please make another post and make sure to copy the template on it, just like ForossanFlint explained :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello @Coste and welcome to our Community!

Seems like you copied the wrong template. Please make another post and make sure to copy the bug template and paste it :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello everyone.

This issue is being investigated and we really appreciate all the information you gathered!

Meanwhile, feel free to send us any more information that you think is relevant.

@Castle117c, in regards to refunds, please contact the store where you purchased the game, in your case it would most likely be Sony :smile:

Let me know if I can help with anything else.

Comment
    Sarealac on Forums - Thread - Direct

Hi everyone!

Just like it was mentioned, we are aware of this issue and we’re trying to fix it as soon as possible!

If you’d like more assistance in this regard, make sure to poke our staff over at the Help Centre here: https://funcom.zendesk.com/hc/en-us and choose the in-game purchase option, please!

We appreciate your patience and understanding in this regard.

Comment
    Sarealac on Forums - Thread - Direct

Hiya everyone!

At the moment, there isn’t much my colleagues on Zendesk can do to help transfer characters since there were issues with this feature and we’re still trying to get a fix for it, this also applies to the characters that are currently stuck in limbo.

Dana explains everything here: Disabling Character Transfers

We understand it’s a frustrating situation and we appreciate everyone’s patience and understanding.

Let me know if I can help with anything else :smile:...

Read more

02 Jan

Comment
    Sarealac on Forums - Thread - Direct

Hello @EduMariano,

We are aware that Players are having issues accessing some Official Servers. We will add your information to our current report.

We appreciate your patience and understanding while we look into this!

Comment
    Sarealac on Forums - Thread - Direct

Hello @Calador,

We are aware that Players are having issues accessing some Official Servers. We will add your information to our current report.

We appreciate your patience and understanding while we look into this!

Comment
    Sarealac on Forums - Thread - Direct

Hiya @Tephra.

Thank you so much for your report and thorough information.

I reported this issue and we will try to investigate it as soon as possible, meanwhile, we appreciate your patience.

If any more information pops up, feel free to reach out to us :smile: