The servers are back online.
The servers are back online.
Hello everyone!
Thank you for reporting this to us.
With the end of the holidays and with mostly everyone already finishing their family gatherings, we made the decision to revert the decay timers back to it’s original 7 days.
This should be reflected in the in-game messaging as of right now.
Thank you for understanding and for your patience while we worked on adding this in-game.
Let us know if we can be of any more assistance.
Hello everyone!
Thank you for reporting this issue to us.
With the end of the holidays and with mostly everyone already finishing their family gatherings, we made the decision to revert the decay timers back to their original 7 days.
This should be reflected in the in-game messaging as of right now.
Thank you for understanding and for your patience while we worked on adding this in-game.
Let us know if we can be of any more assistance.
Hello everyone!
Thank you for reporting this issue to us.
With the end of the holidays and with mostly everyone already finishing their family gatherings, we made the decision to revert the decay timers back to their original 7 days.
This should be reflected in the in-game messaging as of right now.
Thank you for understanding and for your patience while we worked on adding this in-game.
Let us know if we can be of any more assistance.
Hello @Syvain and welcome to our community!
Thank you for reporting these issues to us, but please make sure to use the given Bug Report Template.
This template has most of the information we need to start investigating and will make the process a lot quicker for everyone
You can find it here: ...
Read moreHello @thelemonache!
Thank you for reporting this issue.
Could you let us know if you are currently using any mods? If so, does this issue happen when they are turned off?
Thanks in advance
Hello everyone!
Thank you for bringing this issue to our attention.
Could you let us know if this issue happens in a specific place? Or give us a screenshot of the in-game map where this usually occurs?
Thanks in advance
Hello everyone!
And thank you @NeoTheMatrix for explaining how to use the Bug Report Template
@St.Michael Could you let us know if this issue is still visible when you turn off your mods?
Thanks in advance!
Hello everyone!
Thank you for reporting this issue and thank you @ConanBoDk for the workaround
@dvel could you please make another post using the given bug report template? This template has most of the information we need to investigate these reports and makes the procedure a lot quicker for everyone!
You can see it here: ...
Read moreGreetings,
Thank you for the detailed information. We will ask our team to investigate it.
Have a great day!
The servers will come down for a restart 2023-01-12T14:00:00Z. The downtime is estimated to take 1 hour.
We appreciate your support with this investigation. Feel free to reach out if you have any other issues or feedback to share.
Have a great day!
Hello!
Thank you for this information
I’ll just need one last thing! Could you give us the following information:
Thank you for the help!
Greetings Exile,
Thank you for your report. Can you share more information with us?
Have you tried to leave the game while close to the hosting player and then rejoin the match?
When you’re close to the host do you experience the same issue?
When in co-op the host also serves as a server of sorts and the max distance allowed between host and guests is set to avoid putting too much strain on their own machine/console.
We await your reply.
We appreciate your feedback regarding the bug-reporting process and will refer it back to our team.
Have a great day!
Thanks for getting back to us.
Can you share with us how long it took to notice the issue was resolved?
Have you done anything like removing building pieces, placeables, or workbenches?
Have you moved away from the location and then tried to get back?
Any additional information will be greatly appreciated.
Greetings!
Thank you for the pictures and additional information. We’ll ask our team to investigate this matter.
We appreciate your support. Have a great day!
Greetings,
Thank you for the logs. We shared the information with our team for more investigation.
We appreciate your patience while we review your case.
Greetings from Hell! And welcome to our forum.
Thank you for your report. We shared the information with our team for more investigation.
We appreciate your patience while we review your case.