Hello,
Thank you for letting me know.
Would it be possible for you to send us a video of this so we have a better idea of what happens right before you fly out of the dungeon?
Thank you in advance!
Hello,
Thank you for letting me know.
Would it be possible for you to send us a video of this so we have a better idea of what happens right before you fly out of the dungeon?
Thank you in advance!
Greetings Exile,
Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:
https://funcom.zendesk.com/hc/en-us/requests/new
You can read the full version of the Guideli...
Read moreGreetings Exile,
Thank you for your report. It seems the log file didn’t finish uploading. Could you send it once more, please?
We appreciate your assistance.
Greetings @Goemooon ,
Thank you for sharing this.
On this case the “PlayerXPRateMultiplier” is applied to the players and not the thralls. There was a boost regarding the player experience gained, gathering speed, and the thrall & pets conversion rate.
You can confirm this information on the following thread: ...
Read moreHello,
Could you please turn off your mods and see if this issue happens again?
Thank you in advance!
Greetings @Voc41 ,
There was a recent rollback due to this and you should have your previous thralls present.
You can find more information on this thread: Update on the player compensation for the Thrall De...
Read moreGreetings @Lordnrv ,
There was a recent rollback on the Exiles Official servers and you can find more information on this thread: Update on the player compensation for the Thrall Decay timers on Official servers...
Read moreHello @SDSnakeDoc,
Thank you for being so interested in assisting us in this investigation. You can upload the video to YouTube or a similar platform and share the link with us.
However, in this thread, we are looking for the issue on the Public beta - PC/Steam. Therefore, please submit a new bug report on the Xbox section of the forum, we’ll gladly take it from there.
Greetings from Hell!
Thank you for your message. We shared more details that touch on your concerns over our Official Discord server, please check it out.
We hope this helps.
Hello,
We’ve received a lot of flags from this thread and after review, it has been derailing and is very disruptive.
Please make sure to be kind to one another and think before typing. We understand your frustration but your fellow Forum users aren’t to blame for the situation.
Thank you.
Nothing is off the table at the moment and all options are being considered.
We’re waiting for the rest of the team to evaluate the situation and course of action and take a decision.
For that we’ll very likely have to wait until Monday once all the team is back.
We’ll keep you updated on any news we have about this.
Hello everyone,
A quick update on the situation with lost Thralls on official servers that many of you have been experiencing. There was an error when updating the Summer decay timers which regrettably reduced Thrall decay timers to 1 day instead of the usual values. This has now been fixed and official servers have been triggered for a restart so the correct settings are picked up.
We are actively discussing the follow-up actions to rectify this as best as we possibly can. We will let you know as soon as we have an update on this.
Thank you for your patience and understanding.
UPDATE:
Sunday, September 3rd at 21:26 CEST
Greetings Exiles,
Following yesterday’s issue with the incorrect Thrall decay timer, we will roll the official Exiled Lands servers back to the backup from Friday, September 1st. This will undo any progress made on the official servers since then but will restore the lost Thralls.
While not ideal...
Read moreGreetings Exiles,
For more information on the upcoming patch please check the current notes on Public beta:
Read moreGreetings from Hell! And welcome to our forum.
Thank you for your questions. We’ll seek out the answers with our team.
Keep your eyes peeled for direct messages and forum notifications.
May your voice be heard!
Greetings Exile,
Thank you for your report. Could you please share with us on what server or game mode did you notice this issue?
Also, could you clarify if you mean hardened steel weapons, and tools, or what items can’t you dismantle?
Thanks in advance.
Greetings Exile,
Thank you for reaching out to us. Could you please share with us on what server or game mode did you notice this issue?
Also, could you record a short video better showcasing the situation you encounter?
Thanks in advance.
Greetings,
Thank you both for the additional information. We’ll ask our team to review the legendary weapons.
Have a nice day!
Greetings Exiles,
Thank you for your reports. Would any of you be able to record a short video better showcasing the issue?
If possible, please also share what truncheon you used and what thralls were you trying to drag.
Thank you in advance.
Greetings Exiles,
The issue was specifically with Nemedian block foundations. If you used ceilings and fence foundations it should be fine.
If you want to test it out, first back up the saved file. By doing so, you can replace the file later if things go south.
We hope all goes well. Have a good day!