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I know some countries have banned their sale but the UK isn't one of them. Has the option been permanently removed for all?
Hi everyone! We are aware and investigating. Thank you.
3 months ago - ZOS_Kevin - Direct link
Hi all, we are aware and continuing to investigate this. There are some differences between the platforms that makes our investigation a little more complex. Thank you for your patience.
2 months ago - ZOS_Kevin - Direct link
We wanted to provide an update on the issue where Crown Crates are not currently giftable in-game on PC. We have identified the issue and are working on a fix that we hope to roll out in the next couple weeks. We appreciate everyone's patience. Once we have a date for the fix, or if it will take longer than a couple weeks, we will let you know.
about 1 month ago - ZOS_Kevin - Direct link
Hi all, we have an update on Crown Crate gifting. Currently, the team is working on testing a few more fixes to address the issues going on with Crown Crate gifting. These tests will take a few days to complete and review. We will follow back up on Wednesday, May 3, with an update on where we are regarding a fix. As always, thank you for your patience regarding this topic.
about 1 month ago - ZOS_Kevin - Direct link
Hi all. As some of you have pointed out, gifting was briefly turned back on for PC NA while we were doing some testing. It was not intentional to remain on and has since been disabled again. We'll let everyone know when gifting is back on and officially available for everyone.
about 1 month ago - ZOS_Kevin - Direct link
Hi All. As noted previously, we want to provide an update on the next steps toward getting Crown Crate gifting back online on PC. We currently have a prospective fix currently being tested. Once testing concludes, we will schedule a date for the fix's deploy ASAP. This fix will also include a configuration change that lowers the login timer when switching between NA and EU (or EU and NA) realms back to what it used to be. We will follow up with an update next week to update on our progress here. Thank you for your continued patience.
27 days ago - ZOS_Kevin - Direct link
Hi all. We have an update regarding Crown Crate gifting and where we are in the process outlined last week. Yesterday, we deployed a fix related to the ongoing Crown Crate gifting issue. We are currently evaluating if the fix fully resolved the issue, and reviewing results as quickly as possible. We will have another update for you no later than Monday, May 15.
22 days ago - ZOS_Kevin - Direct link
Thank you once again for your patience while we work on the issue with Crown Crate gifting. As a reminder, on May 9 we pushed a back-end update to all six realms during maintenance. While initial results look good, we are still monitoring. We will share our next update and more details with you on Monday, May 22.
15 days ago - ZOS_Kevin - Direct link
Hi, everyone.

We’re here to provide our weekly update on the Crown Crate gifting issue. While the fix we implemented is working as intended, we have identified an additional issue that our teams are working to resolve. This issue will take some time to investigate and resolve, so unfortunately Crown Crate gifting will remain unavailable for the foreseeable future as we work on a long-term solution.

In the meantime, we are working on a limited, temporary solution for Crown Crate gifting. We hope to have that solution in place and full details to share with you in the coming weeks. Thanks again for your continued patience as we work to resolve this issue.
7 days ago - ZOS_Kevin - Direct link
Hi, everyone. At this time, we have no major updates regarding Crown Crate Gifting. We are actively working on the temporary solution to the Crown Crate gifting. We are also exploring our options for a more permanent fix. We'll follow up on the week of June 12th with more information. As always, thank you for your continued patience.

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