over 4 years ago - ZOS_GinaBruno - Direct link
Oolong;c-6894776

"watch any of the official ESO streams each day"

Do I have to watch one stream Friday Saturday and Sunday to get the pet, or can I get it just by attending one stream on one day?



You'll receive the pet by watching any of the streams on any one day. You don't have to watch all 3 days (though we would appreciate the support :))
over 4 years ago - ZOS_SarahHecker - Direct link
Hey all, if you still haven't received your pony pet by tomorrow morning after watching the QuakeCon streams please submit a support ticket so we can look into it further.
over 4 years ago - ZOS_GinaBruno - Direct link
Tevalaur;c-6906427

I didn't get my pony or crate :( Was fun watching the gearless dungeon run, but I'll admit I only logged in to twitch with the intent of getting the pony.

ZOS_SarahHecker;c-6905661

Hey all, if you still haven't received your pony pet by tomorrow morning after watching the QuakeCon streams please submit a support ticket so we can look into it further.



@ZOS_SarahHecker @ZOS_GinaBruno @ZOS_JessicaFolsom What category/subcategory should we make such a ticket under? I'm not finding much by way of category/subcategory that seems to fit this issue so haven't made my support ticket as yet...

edit: went with InGame Support - Missing Item. ticket #200810-003209



Missing Item is totally fine. It will get to the right place, and we'll get everyone straightened out.
over 4 years ago - ZOS_GinaBruno - Direct link
The_Mahdi;c-6907460

I watched the dungeon run on twitch, Saturday @ 8pm, for the full hour. My ESO and Twitch accounts are linked, drops enabled, but two days later on Monday evening I still haven't received the pony or a redemption code email. Did I get hosed?



Make sure you submit a ticket with Support via help.elderscrollsonline.com and we'll get you straightened out.