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Elite: Dangerous

Elite: Dangerous Dev Tracker




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07 Jul

Why can't I join the servers?

Comment

Hi there! The “can’t connect to Frontier servers” error message is almost always the result of common networking problems you’ve likely encountered before: a weak or intermittent WIFI signal, the wrong network adapter being utilised, or a router that needs restarting.

Please do try:

  1. Using a wired connection

  2. Opening the Network menu from the main menu Options, selecting the Network Adapter box and ensuring the correct network adapter is being used (important if you have multiple adapters or use a VPN)

  3. Restarting your router

- Support Agent Nova


06 Jul


05 Jul


04 Jul

Graphics in full screen

Comment

Hi there CMDR,

Please can you submit a ticket to our Customer Support team here and we can take a closer look at this with you.

-Umbra


01 Jul


30 Jun

Cannot enter into or transfer ship once ground mission failed and sent to detention facility - Workaround

Comment

Hey CMDR,

This issue is related to an impound fee that got attached to your ship and our QA team is currently looking into it. We aim to resolve this issue as soon as possible but we currently do not have a definitive ETA on the fix.

Apologies for any inconvenience caused.

- Ikaros

WARNING: Do not install Radeon Drivers 22.6.1 has the same issue as 22.5.2

Comment

Hey CMDR,

Are you getting the orange sidewinders with 22.5.1 drivers?

Please feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros


29 Jun


28 Jun

Odyssey Audio Issues

Comment

Hey CMDR,

Sorry to hear about this performance issue.

I'd recommend sending us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and attach a DxDiag file of your system so that the team can investigate further.

Steps to obtain the dxdiag can be found ...

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