Elite: Dangerous Dev Tracker

Hey CMDR,

This is not something we are aware of.

Feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a closer look.

- Ikaros

Hi there,

If you're still having issues, please send us a Support ticket here:

https://customersupport.frontier.co.uk/hc/en-us

And we can help from there!

- CMDR Zenit

Hi there. Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us/sections/4404016904082-Technical-Support so that we can look into this with you :)

- Support Agent Nova

Hi there! If you purchased through Steam, you'll need to ensure that your Frontier and Steam accounts are linked - https://customersupport.frontier.co.uk/hc/en-us/articles/4404175514514-How-to-link-your-Frontier-Account-to-the-platform-on-which-you-play-Elite-Dangerous-

After this, you'll need to use the STEAM LOG IN button on the launcher. To do this, open up the launcher and select Options, then Log Out Machine, then STEAM LOG IN. (You may need to restart the launcher if the button isn't immediately available) This ensures that the launcher reads your Steam purchases (the standard LOG IN button reads purchases from the Frontier Store only). Doing this should grant you...

Hi there,

I'm sorry to hear you've run into an issue there.

This is a problem that QA are aware of and are currently investigating - we do not have an ETA on a resolution at present but the team aim to resolve the matter as soon as able.

The issue is caused by attempts to access an impounded ship. In the meantime, one work-around is to switch to another ship, and head to that detention centre to pay those fees and release the impounded ship.

If any issues persist beyond that please do get in touch via: https://customersupport.frontier.co.uk/hc/en-us

~ Viking

Hi there CMDR,

Please can you submit a ticket to our Support team here and we can investigate this for you.

-Umbra

Hi there CMDR,

Please can you submit a ticket to our Support team here and we can get this sorted for you.

-Umbra

Hey CMDR,

If you wish to transfer your total net worth only, then I'd recommend that you read through this FAQ here and send us a support ticket.

If you'd like to copy your full CMDR over to the PC, then you may have to wait until September as others have pointed out as the console transfer service is currently under development.

- Ikaros

Hi there,

I'm sorry to hear you're having trouble with the game!

Do get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can assist!

~ Viking

Hi there CMDR,

Please send us a support ticket via https://customersupport.frontier.co.uk/hc/en-us and we can look into this with you.

-Umbra

Hi there CMDR,

Please send us a support ticket via https://customersupport.frontier.co.uk/hc/en-us and we can look into this with you.

-Umbra