Hi there. You'll need to make sure your Frontier and Steam accounts are linked. After this, you'll need to use the Steam Log In button on the launcher. You can send us a ticket via https://customersupport.frontier.co.uk/hc/en-us if you have any trouble with this though :)
- Support Agent Nova
Hi there! Please rest assured that we do respond to all tickets and if you've not already heard from us, we'll be in contact soon :)
- Support Agent Nova
Hello CMDR, please update our Issue Tracker: https://issues.frontierstore.net/ with as many details as you can provide on this.
- Vostok
Hello CMDR, if you're still encountering issues here then contact us at https://customersupport.frontier.co.uk/hc/en-us/requests/new and we'll take a look.
- Vostok
Hi there,
Sorry to hear you've run into an issue. Do get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can assist.
~ Viking
Hi there,
It sounds like you may not have paid the impound fee as has been mentioned.
We can review your account and check things over for you if the issue persists; do get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can assist.
~ Viking
Hi there,
It sounds like you may not have paid the impound fee. We can review your account and check things over for you; do get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can assist.
~ Viking
Hey CMDR,
This is a known issue that's currently under investigation by our QA team.
It appears that the following suit packs are affected:
- Ikaros
Hey CMDR,
You will typically see this message is the launcher cannot detect your game access correctly.
Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.
- Ikaros
Hey CMDR,
Sorry to hear that you are experiencing connection issues.
Please feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that our team can take a deeper look.
- Ikaros
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