Elite: Dangerous

Elite: Dangerous Dev Tracker




08 May

Comment

Hi there. If you're still having issues with this, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we'd be happy to take a look at this for you :)

- Support Agent Nova


07 May

Comment

Originally posted by Conshmea23

I asked but then they closed the ticket instead of replying

Hi there! If you reply we will always respond. Can you please re-open your tech ticket, and hopefully we can help sort this out. :)

- CMDR Zenit

Comment

Originally posted by CMDR_Rayven_Niunda

To what end? You let all issues just expire without ever giving a response. I must say I have not a good experience with Frontiers support at all.

I've reported many issues after Odysseys launch, thought it would help you guys to find and fix problems because I care for that game, but I have the impressions they never even have been looked at. For example the Mambas Radar is still tilted a couple degrees around its center which makes me not fly my favorite ship.

And yes, I still experience this issue. It's happening on every jump, but it didn't before I posted here. I'm pretty sure it's always when the stars of the departing system disappear. Now the stutter when exiting Hyperspace isn't as frequent and can't really say when it happens. However at least one planet when doing FSS scanning also freezes for a short moment, which also didn't happen before. What I've done so far is testing if it happens without anything running besides Elite, and verified the installati...

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Hi there,

The Issue tracker is not Frontier Support. The Issue Tracker is our QA team's domain, and for reporting bugs you've experienced. If it's a technical or gameplay related issue, you want to contact the Support team in the link we provided, and choosing a technical issue. I'll pop a direct link to this here:

https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360003260740

Hopefully we can help sort this out. :)

- CMDR Zenit


06 May

Comment

Hi there. If you're still having issues with this, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us - we can help! :)

- Support Agent Nova


04 May


01 May

Comment

Hey there! If you're still experiencing this issue, feel free to send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we'd be happy to investigate with you.

- Apollo


30 Apr

Comment

Hi there. If you're still experiencing this issue, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.

- Support Agent Nova


29 Apr


28 Apr

Comment

Hi there,

Please get in touch with us via https://customersupport.frontier.co.uk/hc/en-us and the team can take a look!

~ Viking


27 Apr