devtrackers.gg
Hello CMDR, if the issue is persisting for you contact us at https://customersupport.frontier.co.uk/hc/en-us/requests/new and we'll take a look.
- Vostok
Hello CMDR, if the issue is persisting for you contact us at https://customersupport.frontier.co.uk/hc/en-us/requests/new and we'll take a look.
- Vostok
Yea I’m running an Ethernet and restarted my router, still nothing. When I get back I’ll try updating my drivers.
Be sure to check the network menu from options, as this most of the time is the cause! If that doesn't help, let us know here by creating a ticket:
https://customersupport.frontier.co.uk/hc/en-us
And we'll try to help from there. :)
- CMDR Zenit
This just started happening to me last night. I haven't seen a station for probably a year and last night I made the remaining 236 jumps back to Shinrarta Dhezra and just when I dropped near the station, I lost connection. Since then it's been Error Code: Orange Sidewinder -_-
That being said, I was playing Odyssey. A few minutes ago, I loaded Horizon and that connected and loaded my save with no issue. However, when I closed that and went back to Odyssey, it still will not load. I'm going to see if doing some different things in Horizon and then coming back fixes anything. I doubt it, you never know. I'll update if anything useful happens.
Hi there! Have you got an AMD GPU at all?
We’ve received quite a few reports recently like this and based on our on-going investigation, the issue could potentially be related to the latest AMD Adrenalin version 22.5.2 drivers. It looks to be causing players to disconnect with Orange Sidewinders and in the worst cases, full on CTD.
If you’ve recently updated to the latest version of AMD drivers, it is strongly recommended that you uninstall it and reinstall version 22.5.1 that can be found here.
We do want you to know that this issue is being looked at by our development team with utmost urgency but at this time, we are not able to provide a definitive ETA for when the fix will be available.
-Support Agent ...
Read moreHi there! The “can’t connect to Frontier servers” error message is almost always the result of common networking problems you’ve likely encountered before: a weak or intermittent WIFI signal, the wrong network adapter being utilised, or a router that needs restarting.
Please do try:
• Using a wired connection
• Opening the Network menu from the main menu Options, selecting the Network Adapter box and ensuring the correct network adapter is being used (important if you have multiple adapters or use a VPN)
• Restarting your router
-Support Agent Nova
Hello CMDR, if you could get in touch with us at https://customersupport.frontier.co.uk/hc/en-us/requests/new we'll take a look over this for you.
- Vostok
Hi there CMDR,
Please can you submit a ticket to our Support team here and we can get this sorted for you.
-Umbra
Hi there,
Sorry to hear you're having trouble with the game! Do get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can assist!
~ Viking
Hey CMDR,
We are happy to take a look at your in-game logs to see what happened to the 5x Atypical Disrupted Wake Echos. Please feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new
- Ikaros
Hey CMDR,
Feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.
- Ikaros
Hey CMDR,
There was previously an issue to do with Large Frag cannon not being deployed properly as seen mentioned here https://issues.frontierstore.net/issue-detail/48614
Looking at our internal report, this issue appears to have been fixed with update 12.
I hope this is the one you are referring to.
Should you need any assistance, feel free to send us a support ticket via: ...
Read moreHey CMDR,
Sorry to hear about the crashes.
Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and attach a Dxdiag file so that our team can take a look.
You can obtain the dxdiag following the steps ...
Read more
