As has been pointed out in the thread, we're aware of this issue and will hopefully be deploying a fix soon! Stay tuned.
- CMDR Zenit
As has been pointed out in the thread, we're aware of this issue and will hopefully be deploying a fix soon! Stay tuned.
- CMDR Zenit
Hi there!
If this persists still, please send a Support ticket our way:
https://customersupport.frontier.co.uk/hc/en-us
And we'll try our best to help! :)
- CMDR Zenit
Hello CMDR, your CMDRs ranks cannot degrade or be lost in any way. There have been instances of the trophy popping incorrectly for console players, even if your rank isn't there yet. If you'd like us to take a further look then contact us at https://customersupport.frontier.co.uk/hc/en-us/requests/new
- Vostok
Hello CMDR, this should be an easy fix! Get in touch at https://customersupport.frontier.co.uk/hc/en-us/requests/new and we'll look into this for you.
- Vostok
Hi there CMDR, if you're running into the soft-lock in the shipyard, if you turn OFF "Disable GUI settings" then that will prevent the softlock while we look into it.
-Umbra
Hi there!
Please do get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can assist!
~ Viking
Hi there!
Please do get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can assist!
~ Viking
Hi there. Please rest assured that you will receive a response to your support ticket as soon as we are able :)
- Support Agent Nova
I'm sorry to hear a lot of you are having issues! Please send us a Support request here:
https://customersupport.frontier.co.uk/hc/en-us
If these issues persist, and we'll see if we can't help!
- CMDR Zenit
Hi there CMDR,
If your still having issues with this, please submit a ticket here and we'll be happy to take a closer look with you.
-Umbra