Elite: Dangerous Dev Tracker

Hi there,

If you bought via Steam, it sounds like your account hasn't been appropriately linked up! Please go onto our guide on this here:

https://customersupport.frontier.co.uk/hc/en-us/articles/4404175514514-How-to-link-your-Frontier-Account-to-the-platform-on-which-you-play-Elite-Dangerous-

And you should be able to follow the "Steam" section. If it doesn't work or you're having difficulties, at the bottom of the page of that link, there should be a "submit request" button, press that and create a ticket for us. :)

- CMDR Zenit

Hey CMDR, if you're still having issues here please get in touch at https://customersupport.frontier.co.uk/hc/en-us with a video of what's happening and we can take a further look.

- Vostok

Hey CMDR, not won't but can't do this. When we shipped out the FSDs for this CG we did also include a message saying not to add any experimental effects to the modules as this would happen. We're currently investigating ways to get around this for the future!

- Vostok

Hey CMDR, if you're having technical issues please contact us at https://customersupport.frontier.co.uk/hc/en-us with as many details as you can and we can take a look into this for you.

- Vostok

Hey CMDR,

Are you able to reach the main menu of the game?

If so, please head to "options" -> "Network settings" and make sure the correct network adapter is selected, if you're using a VPN or software such as Hamachi, or your PC have multiple network adapters installed, this can default incorrectly.

After changing to the correct network adapter, you'll need to restart the game before attempting to play again.

If you are getting this error before reaching the main menu, please send us a support ticket via: ...

Hey CMDR,

Sorry to hear this. Please can you send us through a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360000808700 so we can take a look into this for you.

-Rosetta

Hey CMDR,

Sorry to hear that you are having this issue.

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros

Hey CMDR,

Sorry to hear that are you having trouble paying this fine.

Send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros

Hey CMDR,

Our QA team is aware of this issue and a fix will be deployed with the next hotfix.

Apologies for any inconvenience caused.

- Ikaros

Hey CMDR,

Sorry to hear that your controller no longer works with Elite since update 10.

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros

Hey CMDR,

Sorry to hear about the performance issue in Odyssey.

Do send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and attach a Dxdiag file so that our team can take a look.

To obtain your DxDiag file on Windows 7 or later follow these instructions:

Open the Start M...

Hey CMDR,

If you are still having trouble joining a wing, please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will investigate.

- Ikaros

Hey CMDR,

Sorry to hear that you are having trouble completing missions.

Please do send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and attach some screenshots if possible so that our team can take a look.

- Ikaros

Hey CMDR,

Feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and attach some screenshots so that we can take a look.

- Ikaros