Elite: Dangerous Dev Tracker

Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you :)

- Support Agent Nova

Hi there! The “can’t connect to Frontier servers” error message is almost always the result of common networking problems you’ve likely encountered before: a weak or intermittent WIFI signal, the wrong network adapter being utilised, or a router that needs restarting.

Please do try:

1. Using a wired connection

2. Opening the Network menu from the main menu Options, selecting the Network Adapter box and ensuring the correct network adapter is being used (important if you have multiple adapters or use a VPN)

3. Restarting your router

If you continue to have issues with this, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you :)

- Support Agent Nova

Hello Commander,

We would like to advise that the link you have provided and the app that you are referring to would be considered automation and the use of this app would be breaching our EULA and Code of conduct.

You can read our EULA here: https://www.frontierstore.net/ed-eula/
The Code of Conduct can be found here: https://www.frontier.co.uk/legal/frontier-code-of-conduct

Any user that breaches the EULA and Terms of Use may have restrictions placed against their account.

- Community Safety Team

Hello CMDR, we don't have a date to announce yet! When there's an update on this the following page will be updated with instructions and further info:

https://customersupport.frontier.co.uk/hc/en-us/articles/4404354777234-Can-I-transfer-my-assets-or-commander-between-Xbox-One-PS4-and-PC-

- Vostok

Hi there! If you're still having this issue, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you :)

- Support Agent Nova

Hey CMDR,

This issue is currently under active investigation by our QA team. We aim to resolve this issue as soon as possible but unfortunately I'm not able to provide you with a definitive ETA on the fix.

Apologies for any inconvenience caused.

- Ikaros

Hey CMDR,

At a glance, this appears to be a known issue.

Please do send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that our team can look into it further.

- Ikaros

Hey CMDR,

Sorry to hear that you are having trouble accessing the game.

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and we will get this sorted for you.

- Ikaros