devtrackers.gg
Hi there CMDR,
I'm sorry you're having this problem.
Please can you submit a support ticket to us here and we can take a closer look at this with you?
-Umbra
Hi there CMDR,
I'm sorry you're having this problem.
Please can you submit a support ticket to us here and we can take a closer look at this with you?
-Umbra
Hi there! The 'update required' message is a little misleading, as it actually means that Steam is unable to detect base game access. Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us/articles/4404297427858-How-do-I-log-in-to-Elite-Dangerous-through-Steam-or-the-Epic-Games-store- and we should be able to help with this :)
- Support Agent Nova
As has been pointed out in the thread, we're aware of this issue and will hopefully be deploying a fix soon! Stay tuned.
- CMDR Zenit
Hi there!
If this persists still, please send a Support ticket our way:
https://customersupport.frontier.co.uk/hc/en-us
And we'll try our best to help! :)
- CMDR Zenit
Hello CMDR, your CMDRs ranks cannot degrade or be lost in any way. There have been instances of the trophy popping incorrectly for console players, even if your rank isn't there yet. If you'd like us to take a further look then contact us at https://customersupport.frontier.co.uk/hc/en-us/requests/new
- Vostok
Hello CMDR, this should be an easy fix! Get in touch at https://customersupport.frontier.co.uk/hc/en-us/requests/new and we'll look into this for you.
- Vostok
Hi there CMDR, if you're running into the soft-lock in the shipyard, if you turn OFF "Disable GUI settings" then that will prevent the softlock while we look into it.
-Umbra
Hi there!
Please do get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can assist!
~ Viking
Hi there!
Please do get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can assist!
~ Viking
