Elite: Dangerous

Elite: Dangerous Dev Tracker




08 Apr

Comment

Hello CMDR, if you're still having issues with this please get in touch at https://customersupport.frontier.co.uk/hc/en-us with as many details as you can and we'll take a look.

- Vostok

Comment

Hello CMDR, if you could open a ticket with us at https://customersupport.frontier.co.uk/hc/en-us with details of exactly how things aren't working for you we'll take a look? Is the controller being picked up at all by Elite, are you unable to alter control bindings? Any extra detail will be helpful :)

- Vostok


07 Apr

Comment

Hey CMDR,

We've previously experienced some issues with our database and this likely affected account linking and password reset functionalities.

The issue has since been resolved and you should now be able to link the accounts.

Apologies for any inconvenience accused.

- Ikaros

Comment

Hey CMDR,

We've previously experienced some issues with our database and this likely affected account linking functionality.

The issue has since been resolved and you should now be able to link the accounts.

Apologies for any inconvenience accused.

- Ikaros

Comment

Hey CMDR,

We've previously had some issues with the backend database which likely affected game access. This issue has since been resolved and you should now be able to login.

Apologies for any inconvenience caused.

- Ikaros

Comment

Hey CMDR,

We've experienced some issues with our database and this likely affected password reset and game access.

The issue has since been resolved so you should be able to reset the password now.

Apologies for any inconvenience caused.

- Ikaros


06 Apr

Comment

Hi there,

Sorry to hear you're having trouble with the game. Please get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can assist.

~ Viking

Comment

Hi there,

Sorry to hear you're having trouble with the game. Please get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can assist.

~ Viking

Comment

Hi there,

Sorry to hear you're having trouble with the game. Please get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can assist.

~ Viking


05 Apr

Comment

Hi there,

I'm sorry to hear that!

If this issue persists, feel free to send us a Support Ticket here:

https://customersupport.frontier.co.uk/hc/en-us

And we can try to help. :)

- CMDR Zenit

Comment

Hey there,

I'm very sorry to hear that! I'd recommend trying to swap modes, and double check that your planetary approach suite is installed. If that is all fine, then get your friend to send us a Support Ticket, here:

https://customersupport.frontier.co.uk/hc/en-us

And we'll try to help more from there.

-CMDR Zenit