Elite: Dangerous

Elite: Dangerous Dev Tracker




03 Feb

Comment

Hey CMDR,

After linking your Frontier account to Steam, the next step is to click on Options > Log out from the Elite game launcher. You should then see 'Steam log in' button appearing on the launcher.

Use that to login and you should see Odyssey.

If you need further assistance, please send us a support ticket via: htt...

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02 Feb

Comment

Greetings Commander!

Sorry to hear about this, are you able to get in touch with us directly via https://customersupport.frontier.co.uk/hc/en-us and the team can take a look?

~ Viking


01 Feb

Comment

Hi there,

If you bought via Steam, it sounds like your account hasn't been appropriately linked up! Please go onto our guide on this here:

https://customersupport.frontier.co.uk/hc/en-us/articles/4404175514514-How-to-link-your-Frontier-Account-to-the-platform-on-which-you-play-Elite-Dangerous-

And you should be able to follow the "Steam" section. If it doesn't work or you're having difficulties, at the bottom of the page of that link, there should be a "submit request" button, press that and create a ticket for us. :)

- CMDR Zenit


31 Jan

Comment

Hey CMDR, if you're still having issues here please get in touch at https://customersupport.frontier.co.uk/hc/en-us with a video of what's happening and we can take a further look.

- Vostok

Comment

Hey CMDR, not won't but can't do this. When we shipped out the FSDs for this CG we did also include a message saying not to add any experimental effects to the modules as this would happen. We're currently investigating ways to get around this for the future!

- Vostok

Comment

Hey CMDR, if you're having technical issues please contact us at https://customersupport.frontier.co.uk/hc/en-us with as many details as you can and we can take a look into this for you.

- Vostok


30 Jan

Comment

Hey CMDR,

Are you able to reach the main menu of the game?

If so, please head to "options" -> "Network settings" and make sure the correct network adapter is selected, if you're using a VPN or software such as Hamachi, or your PC have multiple network adapters installed, this can default incorrectly.

After changing to the correct network adapter, you'll need to restart the game before attempting to play again.

If you are getting this error before reaching the main menu, please send us a support ticket via: ...

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29 Jan

Comment

Hey CMDR,

Sorry to hear this. Please can you send us through a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360000808700 so we can take a look into this for you.

-Rosetta

Comment

Hey CMDR,

Sorry to hear that you are having this issue.

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros

Comment

Hey CMDR,

Sorry to hear that are you having trouble paying this fine.

Send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros