Elite: Dangerous

Elite: Dangerous Dev Tracker




22 Feb

Comment

Hi there. If you're still experiencing this issue, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.

- Support Nova

Comment

If these issues persist, we are happy to try to help!

Please send us a Support ticket here:

https://customersupport.frontier.co.uk/hc/en-us

And we'll investigate. :)

- CMDR Zenit


21 Feb

Comment

Greetings Commander!

Sorry to hear you're having trouble with the game! Alt+Enter should help, you can also modify your settings under Options > Graphics > Display > Resolution. Do make sure your GPU drivers are up to date as well but we can also take a look at your DisplaySettings.xml file if you could get in touch with the support team via https://customersupport.frontier.co.uk/hc/en-us

~ Viking

Comment

Greetings Commander!

Do get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can take a look and see what might be going wrong for you!

~ Viking


20 Feb

Comment

Originally posted by antdude

But I downloaded it manually after downloading and installing ED. I found out the original game already has better tutorials.

My bad, so the combat training is not installed by default. Did you try delete the COMBAT_TUTORIAL_DEMO folder? Does it remove the training from the launcher?

- Ikaros

Comment

Hey CMDR,

I don't think there is a way to uninstall the Single player combat training as it's included as part of the base Elite: Dangerous experience.

- Ikaros

Comment

Hey CMDR,

We are currently investigating an issue related to this but we currently do not have an ETA on the fix.

Apologies for any inconvenience caused.

- Ikaros


19 Feb

Comment

Hey CMDR,

I'd recommend making sure that your Quest 2 firmware and your GPU drivers are all up to date.

If there's no change, please do send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new along with a DxDiag file so that we can assist further.

To obtain your DxDiag file on Wind...

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Comment

Greetings Commander!

I'm sorry to hear you're having trouble with the game!

Please do get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can assist!

~ Viking


18 Feb

Comment

Hi there. If you're still having this issue, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.

- Support Nova

Comment

Hi there. If you're still having this issue, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.

- Support Nova


17 Feb

Comment

Originally posted by RayBln

Thanks I have found them due to the help of a fellow commander in this thread.

While getting back into the game I also noticed that a lot of my engendering materials seems to be missing. Is there any possibility that this happened?

There should be no way that you simply "lose" materials. It could be that you spent them and didn't remember, or you used them for something else, lots of different possible reasons! :)

- CMDR Zenit


16 Feb

Comment

Hey CMDR,

Sounds like something may have went wrong with your forum account.

Send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and we will get that fixed for you.

- Ikaros

Comment

Hey CMDR,

It isn't possible for the purchased cosmetics to be removed.

If you are still having trouble locating the suits, send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros

Comment

Hey CMDR,

Please get your friend to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that we can assist further.

- Ikaros