Hey CMDR,
Do send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and attach a DxDiag file so that we can take a look and see if there's anything we can do to help.
To obtain your DxDiag file on Windows 7 or later follow these instructions:
Open the Start Menu
Type dxdia...
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