Elite: Dangerous Dev Tracker

Hello CMDR, drop us a message at https://customersupport.frontier.co.uk/hc/en-us with screenshots of this thread to know what's been tried. We'll see what we can do for you.

-Vostok

Hey CMDR,

The error messages you are seeing indicates issues connecting to the matchmaking and mission servers.

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that we can better assist you.

- Ikaros

Hey CMDR,

It may be worth filing an issue tracker report via: https://issues.frontierstore.net/ and add some screenshots if available so that our QA team can investigate further.

- Ikaros

Hey CMDR,

If you still don't see the decal, send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and we will take a look :)

- Ikaros

Hi there, if you're still experiencing this issue please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.
- Nova

Hi there, if you're still experiencing this issue please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.
- Nova

Hi there, if you're still experiencing this issue please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.

- Nova

Hi CMDR,

Sorry to hear you are having login issues, to try and resolve this error, please go to 'options' in the top right of the launcher and select 'log out machine', then restart the launcher and log back in with your usual credentials and you should now have access.

Doing this will terminate any expired authentication session the launcher may be retaining.

However, if you continue having issues please do open a ticket via ...

Hi there, if you're still having issues logging in, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.

- Nova

Hey there,

As others have said, there was some issues on Epic/AWS side which meant this error appeared where it should not have. No worries, you do still own the game, and should be able to access it again now!

If not, send us a ticket here:

https://customersupport.frontier.co.uk/hc/en-us

And we'll get you in ASAP. :)

- CMDR Zenit

Hi there!

This is likely that Elite Dangerous is not fully linked to your account, or your account is not linked to Steam!

If you're still having issues, please send us a Support ticket here:

https://customersupport.frontier.co.uk/hc/en-us

And we'll take it from there. :)

- CMDR Zenit

Hey CMDR,

Sorry to hear that you are having trouble paying your fines.

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will assist further.

- Ikaros

Hey CMDR,

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will assist further.

- Ikaros

Hey CMDR,

Sorry to hear this! Please send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=1900000217254 so we can take a look into this for you.

-Rosetta