Hello! I've reported it right here: https://issues.frontierstore.net/issue-detail/48434
Hello! I've reported it right here: https://issues.frontierstore.net/issue-detail/48434
Hi there,
While that's great you've got it on the Issue Tracker, the bug reporting website, the reason we linked the above link is so we can get you to create a Support ticket! Please try working through it and hopefully you'll make a ticket, so we in Support can also have a look. :)
- CMDR Zenit
Hello CMDR, would it be possible for you to get us over some video footage of the bug happening and then the workaround working for you? Please get in touch at https://customersupport.frontier.co.uk/hc/en-us, we can investigate this ourselves or pass along to QA as required.
- Vostok
Hello CMDR, if you're still having troubles with this please get in touch with us at https://customersupport.frontier.co.uk/hc/en-us and we can take a look for you.
- Vostok
Oof. That's rough :(
If you want to send us a ticket with a Dxdiag, we'll be happy to take a look into that for you!
https://customersupport.frontier.co.uk/hc/en-us
-Luna
I had to hit cancel on the launcher login pop up and then login again. Weird, bizarre error
Hi there. We're a lot more up to date than 4 days ago so we would have reached your ticket by now for sure. Make sure you're not confusing ticket submission with the issue tracker! The issue tracker is for submitting game bugs to QA and you won't get a response there. To raise a ticket, you need to go here:
https://customersupport.frontier.co.uk/hc/en-us
:)
Luna.
Hello CMDR, if you can get in touch with us at https://customersupport.frontier.co.uk/hc/en-us with as many details as you can, we'll take a look!
- Vostok
Hello CMDR, if you're still having this issue please contact us at https://customersupport.frontier.co.uk/hc/en-us and we can take a look for you.
- Vostok
Hey CMDR,
Please feel free to send in a ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that our team can double check on the system.
- Ikaros
Hi there!
We can take a look at that for you! Please get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can assist!
~ Viking
Hi there!
We can take a look at that for you! Please get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can assist!
~ Viking
Hi there!
We can take a look at that for you! Please get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can assist!
~ Viking
Greetings Commander!
We can take a look at that for you! Please get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can assist!
~ Viking