Elite: Dangerous

Elite: Dangerous Dev Tracker




07 Sep

Comment

Hey CMDR,

Sorry to hear you have had these issues! If this is still occurring and you need further support please do open a ticket via https://customersupport.frontier.co.uk/hc/en-us/requests/new

Also if you believe you have encountered a game bug please do report this on the issue tracker ...

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06 Sep

Comment

Hey CMDR,

Try validating the game files from the game launcher. You can do this by clicking on Options > Validate Game files on the elite game launcher.

If the issue persists, please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that we can investigate further.

- Ikaro...

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Comment

Hey CMDR,

If you are seeing "Update Required" message, this means that your game accessing isn't being detected correctly and that your game key was likely redeemed on a different Frontier account.

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and provide us with the Steam...

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Comment

Hey CMDR,

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and if possible, attach some screenshots of what you are seeing so that we can assist further.

- Ikaros


05 Sep

Comment

Hey CMDR,

Sorry to hear this! Please send us a ticket about this: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360000790419 and we can take a look at this for you.

-Rosetta


04 Sep

Comment

Hey CMDR,

This certainly sounds like an odd issue. Can you try play the game using a different Xbox controller just to see whether it makes any difference?

If the issue persists, please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that we can investigate further.

- Ik...

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Comment

Hey CMDR,

You might need to go to the nav beacon and scan it first. After scanning the beacon, the megaship should show up in your navigation panel.

- Ikaros


03 Sep


02 Sep


01 Sep


31 Aug


30 Aug

Comment

Hey CMDR,

Sorry to hear this is happening.

I'd recommend replacing the limpets with new ones to see whether it fixes the issue for you or not.

- Ikaros


29 Aug

Comment

Originally posted by Madxj

I bought it on Epic Games and have been trying to launch it with Epic Games. And then it wants me to link a frontier account with my Epic Games account in order to play. and then once i link the two that’s when i get the update game issue.

Hi there, we've been receiving reports recently from players experiencing the same thing as yourself. Did you purchase the CMDR Premium Edition from Epic?

Please send us in a ticket at https://customersupport.frontier.co.uk/hc/en-us with as many details as you can and we can investigate further for you.

- Vostok

Comment

I have to admit, the all black on this looks amazing!

- Vostok