Greetings Commander!
Sorry to hear you've run into an issue. If you could submit a ticket via the following link, our team can review your account and assist: https://customersupport.frontier.co.uk/hc/en-us
~ Viking
Greetings Commander!
Sorry to hear you've run into an issue. If you could submit a ticket via the following link, our team can review your account and assist: https://customersupport.frontier.co.uk/hc/en-us
~ Viking
Hi there CMDR!
I'd double check the account you're trying to log into, and make sure it's the correct account.
If you're still having issues, please send us a ticket here:
https://customersupport.frontier.co.uk/hc/en-us
And we will see what we can do! :)
- CMDR Zenit
Hey CMDR,
Our QA team is aware of this issue and a fix is being worked on. We should have the fix ready with Update 8.0.
Apologies for any inconvenience caused.
Kind regards,
Hey CMDR,
Based on the description, it is possible that some third party software is interfering with your game.
Please do send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new along with a DxDiag file so that our team can take a look!
To obtain your DxDiag file on Windows 7 or l...
Read moreHey CMDR,
Sorry to hear that you are having trouble completing the mission.
Do send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that our team can take a look!
- Ikaros
Hey CMDR,
Feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new as we can check this for you on our system.
- Ikaros
Hi there!
Sorry to hear you're having trouble! If you could get in touch via https://customersupport.frontier.co.uk/hc/en-us our team can take a look at this for you =)
~ Viking
Hello CMDR, please contact us at https://customersupport.frontier.co.uk/hc/en-us with as many details as you can with this. We can get this sorted out for you if you open at ticket with us :)
- Vostok
Hello CMDR, if you can contact us at https://customersupport.frontier.co.uk/hc/en-us with as many details as you can provide, along with some video footage if you're able! We'll take a look over this for you and see what we can do.
- Vostok