Elite: Dangerous

Elite: Dangerous Dev Tracker




21 Sep

Comment

Hey CMDR,

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will assist further.

- Ikaros

Comment

Hey CMDR,

It is not possible to use the Steam install of the game with Epic. If you wish to play from both Steam and Epic, you'd need to have 2 installs of the game.

- Ikaros

Comment

Hey CMDR,

You should be able to find EG union and collect your bounty in any system where they have a presence.

- Ikaros


20 Sep

Comment

Hi CMDR,

This does sound strange! If you are still having issues please do open a ticket https://customersupport.frontier.co.uk/hc/en-us/requests/new

Our team can then look into this further with you. :)

-Ace

Comment

Hello CMDR, that's not what should happen! If the credits didn't come through for your CMDR at all please get in touch at https://customersupport.frontier.co.uk/hc/en-us and we can look into this further for you.

- Vostok

Comment

Hello CMDR, currently there are no options to be able to change these colours I'm afraid!

- Vostok


18 Sep

Comment

Hi CMDR,

Sorry to hear you are having issues with the game. If this is still occurring we have a few things you can try:

Initially, are you are using Xbox's Instant-On mode at all? If so, try closing down Elite Dangerous entirely then reloading the game. Suspending the game via Instant-On then resuming it can cause network problems as the game attempts to "catch up" with all the data transmitted during the suspended phase, which it can't do effectively. It's best to fully close down Elite Dangerous after each play session and then load it up fresh rather than resuming from suspension.

Following this we would also recommend clearing your consoles cache, steps for this can be found here: https://customersupport.frontier.co.uk/hc/en-us/art...

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17 Sep

Comment

Hey CMDR,

Sorry to hear this! Please send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=1900000217254 and we can see if anything can be done here to help you out. :)

-Rosetta


16 Sep

Comment

Hey CMDR,

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that our team can take a look.

- Ikaros


15 Sep


14 Sep