devtrackers.gg
Hey there CMDR, if this is still occurring, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we can look into this further with you.
- Apollo
Hey there CMDR, if this is still occurring, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we can look into this further with you.
- Apollo
Any update on this issue? This a game breaking bug as it stops us from playing with our friends since we need the comms panel to wing up.
If you haven't already, add to the issue tracker report. Also, if you want to submit a Support ticket, feel free to do that as well, and we can see if we can't help further.
You can do so here: https://customersupport.frontier.co.uk/hc/en-us
- CMDR Zenit
Greetings Commander!
I'm sorry to hear you're having trouble in-game! Please submit a ticket to our customer support team here: https://customersupport.frontier.co.uk/hc/en-us and the team can assist!
~ Viking
Hello CMDR, sorry to hear about this! If you've got some pictures/video footage of being unable to hand this in as well as the rewards for the mission we can take a look at things for you. Get back to us at https://customersupport.frontier.co.uk/hc/en-us
- Vostok
Hello CMDR, if you've sent us in a ticket I assure you we'll get on it as soon as we can! You'll hear back from us soon.
- Vostok
Hello CMDR, is this only happening with gas giants or are you having this when trying to get close to anything else as well? If you can get in touch at https://customersupport.frontier.co.uk/hc/en-us with as many details (and screenshots/video) as possible we can take a look for you.
- Vostok
Hey CMDR,
Sorry to hear this. Please send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360003261340 and we can take a look into this for you.
-Rosetta
Thanks Viking. Am I missing something here? I followed your link, to the issue tracker. I've already reported the issue... twice.
Please create a ticket using this link here:
https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=1900000217254
And we'll try to take it from there. :)
- CMDR Zenit
That's really awesome but why do I need to submit a ticket for everything that happens wrong in elite? Its really annoying and its already enough for me that I have to use support for other stuff like losing progress and having connection problems.
Hey CMDR,
We like to hear from players because it helps us fix these issues. If we can find the source of a problem like "hey my missions are broken", it means we can try to fix it ASAP. :)
- CMDR Zenit
Hey CMDR,
Sorry to hear this. Please send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=1900000217254 and we can take a look into this for you.
-Rosetta
