Elite: Dangerous

Elite: Dangerous Dev Tracker




27 Jul

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"Tyres O\'Flaherty, post: 10187319, member: 177656"


I see this:



There is no clicky link nor is there a prompt at program launch.


I passed this along to the team yesterday. Sorry for the confusion here. Looking into it.
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Hey Commanders! Locking the thread as I'm getting in a tumble with the confirmation responses - very aware there's a problem so rest assured I'm on the case with the team.
I'll update you shortly then reopen as needed.

Thanks
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"Logan Terrick, post: 10187312, member: 33643"


Nothing available here yet, using Frontier Launcher.


"Tyres O\'Flaherty, post: 10187311, member: 177656"


Hmm... hasn't become available yet. Perhaps I'm just being impatient.


It really should have become available by now, are you both still struggling? I'm here now.
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Commanders, the deployment should have almost trickled in to completion now! I'm going to open the thread for launcher feedback only, just to keep things a tidy space in my brain box for you :)
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Commanders.
We'll begin rolling out the fix from 10:50AM BST in order for it to have enough time to "bed in" for 11:00AM.
Some of you may find the update available sooner than 11:00AM and others more around 11:00am - Just something to be aware of o7
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Greetings Commanders!

Today we will be applying a fix for a previously acknowledged issue, whereby Frontier standalone launcher users were unable to scroll for additional content.

The fix will be deployed from around 11am and will be applied to all launcher versions, including "storefront" launchers (Steam, Epic, Oculus).
This will take the form of a download prompt when available.

Will keep in touch o7

EDIT : With this fix you may... Read more
Comment

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra

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You thought I might have actually lay down this time but NO, fooled again!
[LIST]
[*]Happy to say that for those moving forward as of now (roughly), an automatic update of any new launcher version for the Frontier standalone one will trigger.
[/LIST]
Of course, we'll keep an eye on this for you but again, thank you for all the feedback and patience today.
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"Tyres O\'Flaherty, post: 10187540, member: 177656"


I'll have to wait until this evening to try again so hopefully the launcher will call for an update rather than have to go to the store.


I think you might be disappointed on this front I'm afraid as we've only tackled the main issue and not the auto download thing, which has been passed on to the team.
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Locking this hefty door one last time now the original issue is resolved.
It's been thoroughly noted the frustration around lack of auto-download for the launcher and some issues around the download being incorrect via 'Products'.
These have all been passed forward for you.

See you next for Update 16 o7

Thanks all.
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"aRJay, post: 10187545, member: 132452"


Downloaded from the store.

First improvement was it didn't upset security this time.

Scroll bar now shows there is more to see.

And the adverts and news are back, it would have been nice to get the adverts first as I don't read much news.


Would anyone mind if I went and had a lie down until tomorrow morning now, please?
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Faked my lie down.

Back with an update for those who reported the wrong launcher version being available from their product pages (those who needed to install direct from http://hosting.zaonce.net/elite/Client-Installer.exe as a workaround).
[LIST]
[*]This has now been fixed, so moving forward any new download of the launcher will be the correct one in your products via Frontier so you won't have to use http://hosting.zaonce.net/elite/Client-Installer.exe.
[/LIST]
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"Aerodeon, post: 10187557, member: 20700"


I agree. It isn't, though. It's 6920. The launcher still displays 6920 and the Details tab of the download itself says 6920. Edge, Chrome and Opera all download version 6920.


If you are still struggling, [USER=20700]@Aerodeon[/USER] please submit a direct support ticket here https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360003261340
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"Jack Winter, post: 10187518, member: 194436"


Well my point was that it wasn't updating itself. I'll try to get it from the frontier store.


Ahh ok yeah that's been relayed separately. Just really want to make sure this primary issue is resolved first, with the live content.
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"Jack Winter, post: 10187513, member: 194436"


After restarting the launcher (the one from Monday), mine didn't download anything and looks like this:

[ATTACH=full]362205[/ATTACH]



I can't see if the thing that was broken is fixed though, Jack.

EDIT- from that screenshot
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"Jack Winter, post: 10187501, member: 194436"


Is the launcher supposed to update itself, or should we download it manually from our account page, or maybe we have to click on something on the launcher?


So it should download itself but if it isn't this time around and there's something in your downloads to help it along then definitely give that a go. I really hope for you all this is THE time. We're looking into why it's been such a different experience between players and internal.
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Third time lucky - another deployment is on the rollout.
Please stand by and once again, thank you for being so patient and understanding here today o7
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"Zandhond, post: 10187504, member: 285374"


Sally, are you the key master or the gate keeper today? locking and unlocking this thread :giggle:


Right?! Feeling like Hodor more like!
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Right, let's go another round.
Commanders...latest standalone launcher...
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"INaeem, post: 10187507, member: 23173"


All working now. Downloaded from the Frontier Store. Thank you.


Can you see the additional content in the scroll down bit?