Elite: Dangerous

Elite: Dangerous Dev Tracker




17 May

Comment

Originally posted by TheDickiestButt

I edited the xml file withing (x86)\Steam\steamapps\common\Elite Dangerous\Products\elite-dangerous-64 and Products\FORC-FSEV-DO-38-IN-40

I removed both files, verified integrity, and it looks like it only replaced the xml file in elite-dangerous-64 and now won't even start up, it just says:

"the graphics configuration is invalid or could not be found. Please re-install the game to rectify the problem."

Which I did, and it didn't put the file back.

Products\FORC-FDEV-DO-38-IN-40 is the actual game folder for Odyssey so it isn't defunct at all, but it also would be recreated when you reinstall. What won't be though is anything in your local App Data, where the game also has a number of files including graphics settings.

You'll want to go here: C:\Users\%username%\AppData\Local\Frontier Developments and can delete the Elite Dangerous folder from this location. Your bindings are here also though (under Elite Dangerous\Options\Bindings) so you'll need to back these up first if you want to keep them.

-Luna


16 May


15 May

Comment

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra

Comment

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra


14 May


13 May


12 May


11 May


10 May

Comment

Hey there. If you haven't already, then please do raise a support request as u/tha_nut suggests : )
-Luna

Comment

Hi there. If you're still running into this, raise a ticket with us and we'll be happy to take a look!
https://customersupport.frontier.co.uk/hc/en-us
-Luna

Comment

Hey there. We will sometimes see caching issues causing this behaviour, so first up try clearing your browser's cache and cookies, or trying a different browser if available.
This will also happen if you've never confirmed your registered email address. If you need us to take a look for you, you can raise a ticket here: https://customersupport.frontier.co.uk/hc/en-us
-Luna


09 May

Comment

Originally posted by barabrand

That solved the problem. Thank you for such a rapid response!

Glad to see this is resolved : )
-Luna