Hi there,
I'm sorry to hear about this!
Please could you pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) so we can look into this with you?
~Nebula
Hi there,
I'm sorry to hear about this!
Please could you pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) so we can look into this with you?
~Nebula
- "Cori, post: 10191174, member: 89268"
It seems U16 has added a new wrinkle to the ongoing problems with the auto-launch on the docking computer. This time the Cutter made it through the slot, only bouncing off the side once - then ground to a halt in the middle of the floating adverts, twisted round a bit, and then tried to reverse back through the slot (not even successfully as that time it did miss the opening).
Maybe U17? (I know, I know.)
- "Untilting, post: 10192388, member: 294702"
Good point. Just need a few more lazy Cutter owners (like me) on
https://issues.frontierstore.net/issue-detail/60821
Read more
- "idahosurge, post: 10192300, member: 49525"
Good Morning Sally
I posted the below in post 172. Would you please comment.
_______________
[USER=188830]@sallymorganmoore[/USER]
Update 15 broke a fix from Update 4.
From Update 4 Fix List
"MapUI - POIs are now sorted alphabetically."
Please get this bug reversed.
Forum thread regarding this bug @
...
- "Tichro, post: 10192292, member: 296479"
Reinstall complete, AV and Firewall settings checked, still unable to get into game :(
- "Tichro, post: 10192253, member: 296479"
Had a response from CS, thanks again Sally, for such quick responses from the team.
Respect to each and every one of you.
P.s. Should be able to report back in Approx. 25 minutes when the reinstall is completed.
- "Factabulous, post: 10192189, member: 72134"
Nope - been fine 🤷♀️ Haven't seem any complains on discord either FWTW
- "Bugiboop, post: 10192177, member: 302342"
Is Thursday morning maintenance still happening? I'm unable to connect, and it takes forever to even get to the main menu.
- "Sublime, post: 10192155, member: 256680"
Hmmm, interesting, has anyone else noticed anything different with limpets? Do they move slower now?
- "Tichro, post: 10192173, member: 296479"
Aah right, OK.
The number is 222218
Thank you :)
- "Tichro, post: 10192164, member: 296479"
Thanks Sally, I've already done that and then thought I'd try reinstalling.
If that doesn't fix it I shall resubmit another ticket.
Sorry if this causes a mess up with Customer Support.
o7
- "Bugiboop, post: 10192193, member: 302342"
I've gotten Magenta Krait, and Scarlet Krait error codes when trying to enter into solo play. Has been happening for over an hour, and every time I launch the game it takes around 6 minutes to even get to the main menu. Then it says there's no server connection for about 3-4 minutes, then it says the server is fine. But I can't actually connect.
- "Tichro, post: 10192118, member: 296479"
Just verified the files through Steam, everything checks out OK.
Still unable to get into game.
- "netchild, post: 10191158, member: 267140"
[USER=188830]@sallymorganmoore[/USER]
Any estimate about the FC bug which was introduced 1-2 updates ago which causes some commodities to be marked as stolen (they aren't stolen, they are normally bought at a station and were sold to the normal commodity market at the FC) and as such can not be sold in the normal commodities market?
I can not even use the transfer menu to transfer them to my ship. Those commodities are stuck (Jesus! I'm rich! 4000t of gold as pure decoration scattered around in my FC! 😎) .
I have two accounts with about 4000-5000t of commodities each with this bug (and the support wasn't able to help).
- "Kalifornia - LOSP, post: 10191044, member: 300251"
Sorry, with such a MASSIVE update, with so many new features, with such a lot of brand new possibilities, it could barely be Update 15.03...
- "Kalifornia - LOSP, post: 10191044, member: 300251"
Such a disappointment, such a mess once again. Sorry to be so negative, but you deserve nothing else.
- "Kalifornia - LOSP, post: 10191044, member: 300251"
And still no correction of major quality of life bugs, such as the impossibility to browse menus from system map and galaxy map with a HOTAS, forced to use the mouse wheel... For many months now... Such a mess...
😭
- "stilgar30, post: 10191079, member: 47240"
Having same issue with VR causing the game to crash on startup, checked all drivers and even tried OpenComposite without success (HP Reverb G2 + Rtx 3090), Tried other VR titles in and out of Steam and they all work.
- "Helmut Grokenberger, post: 10191106, member: 239946"
Read moreHey, sorry to resurrect the thread, but I just encountered this error.
I was incarcerated at the Sepulchre. I saw that my ship was impounded, and I was given the option to free it for 0 credits. Although my 'payment' was accepted, nothing changed, and when I accessed the terminal again it again stated that my ship was impounded. (I tried this a few times, to no avail.) I thought I'd try to get a different ship, but I wasn't given the option to select another.
I hired a shuttle to try and get to my ship by another means. When I checked the galaxy map, it said that my ship was on the planet where I died. So I went to the settlement I died at.
On arrival, I went to where my ship had been parked. By this point I knew something was wrong so it didn't seem like a big deal that it wasn't there. When the shuttle left, however, I noticed that I could recall my ship, so I did. When it landed, I tried to board, and the game crashed.
Now I'm unable to board it ...
Have been seeing a few cases where the ship is left floating about in the system rather than getting ported to the detention vessel, and that's what this sounds like.
You'll need to raise a support ticket with us so we can move the ship to a dock. Sorry about that!
https://customersupport.frontier.co.uk/hc/en-us
-Luna