Hey CMDRs,
If this issue persists, please send us a Support ticket here:
https://customersupport.frontier.co.uk/hc/en-us
And we will investigate!
- CMDR Zenit
Hey CMDRs,
If this issue persists, please send us a Support ticket here:
https://customersupport.frontier.co.uk/hc/en-us
And we will investigate!
- CMDR Zenit
Hey CMDR,
Sorry to hear that you are having problems setting up Steam index for ED.
From the in-game main menu, go to options, and then Graphics. Navigate to 3D and select HMD (Headphones).
Then, go back to Controls and then General controls and set presets to Keyboard and mouse.
This should allow you to use keyboard and mouse with the Index headset.
If the issue persists, please send us a support ticket via: ...
Read moreHey there, if you're still unable to access the game, please do send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we can investigate further.
- Apollo
Hey there, I would recommend sending us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into your issue further.
- Apollo
Hey there, if you're still receiving the Yellow Adder code, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we'd be happy to look into this!
- Apollo
Hey CMDR,
Sorry to hear you have had these issues, please do check out our FAQ on accessing Odyssey: https://customersupport.frontier.co.uk/hc/en-us/articles/4405422214674
If you continue to have issues after this please do open a ticket and our team can take a closer look. :)
-Ace
Hello CMDR,
If you've submitted a ticket to us I assure you we will respond to you on that channel as soon as we are able to.
We'll make sure you get the Arx you've paid for :)
- Vostok
Hey CMDR,
Sorry to hear this! Please do send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360003260740 and we can take a look into this for you.
-Rosetta
Hey CMDR,
Sorry to hear this! Please do send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=1900000217154 and we can take a look into this for you.
-Rosetta
Hey CMDR,
Sorry to see this! Please do send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360003261400 along with any details of the mission rewards , and we can take a look into this for you.
-Rosetta