devtrackers.gg
Hey CMDR,
Sorry to hear that you are having trouble connecting to our servers.
Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.
- Ikaros
Hey CMDR,
Sorry to hear that you are having trouble connecting to our servers.
Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.
- Ikaros
Hey CMDR,
I think it's best to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and attach a system dxdiag file following the steps ...
Read moreThank you for your reply. I very much appreciate the help. I did open a ticket on their Support Site. But they suggested all the basic stuff. And then seemed to forget about me although I have had about 50 Crash Reports. I think your suggestion is the best I have had to date. I will run a Mem Test, I have had the 2 Cards for a few years without problems, but I will take out the 980TI and try that as well. Thank you again.
Hi there!
Is it possible you did not reply after we had replied? If we get a response, we will always reply to it. If you want further help, please just reply to our response to you, and we should be able to keep helping.
- CMDR Zenit
Hi there,
This is a feature we had available through our support website, but is currently on hold. We hope to re-open it soon, although we do not have an exact ETA. Some times in Q1 of this year!
- CMDR Zenit
Hi there,
Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.
-Umbra
Hey CMDR,
You can keep an eye on this article as we will update it once we have further information to share.
- Ikaros
Hi! Just to let you know that this should now be resolved :)
- Support Agent Nova
Hey CMDR,
Our QA team is aware of this issue and we aim to resolve this as soon as possible.
Apologies for the inconvenience caused.
- Ikaros
Hey CMDR,
If there's an integrated GPU present on your system, we do recommend making sure the dedicated AMD 6900XT is being utilized.
To do this:
Right-click anywhere on the desktop, and then select Display settings
In the right panel, scroll down to look for and click on Graphics settings.
Under Choose and app to set preference, select Classic app and click on Browse. Then, browse to the game exe file that you want to force to use a GPU.
Once selected, click on the app and then click Options.
Under Set graphics preference, select an option based on the AMD 6900XT.
If you need further assistance, please send us a support ticket via: ...
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