Elite: Dangerous Dev Tracker

Hi there!

You can get in touch directly here:

https://customersupport.frontier.co.uk/hc/en-us

Or you can simply download the game again here:

https://customersupport.frontier.co.uk/hc/en-us/articles/360013726780-How-do-I-download-my-game-and-other-digital-products-

I hope that helps. :)

- CMDR Zenit

Hello! The Cobra errors are variations of problems connecting to the adjudication or in-game mission servers.

When requesting missions, you are downloading a chunk of data over a short time. Therefore, for best results, we recommend making sure that nothing else is using your network in the background. For this reason, we would recommend avoiding streaming services such as YouTube/Twitch and making sure not to be downloading large files.

We also recommend logging into your router and disabling any content filters that may be present. In particular, look for anything that aims to filter fragmented traffic.

If there's no change, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we'll assist further :)

- Support Agent Nova

Hello! The Incorrect Manifest Checksum error occurring is usually due to your router filtering content when you download files from our servers.
You can usually overcome this issue by disabling web proxy filtering/web content filtering/firewalls in your router. Please check your router's settings and instructions on disabling these features.

If there's no change, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we'll assist further :)

- Support Agent Nova

Hey CMDR,

If you haven't already, we do recommend that you clear the system cache following the steps here.

If there's no change, please file an issue tracker report via: https://issues.frontierstore.net/ so that our QA team can investigate.

- Ikaros

Nowadays this means that you're logging into an account that doesn't have Elite Dangerous game access. You'll most likely need to link your account to Steam.

If you're still having trouble, just send us your details through a Customer Support ticket (you can make one here: https://customersupport.frontier.co.uk/hc/en-us) and we'll get you playing ASAP!

- CMDR Zenit

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra

Hey CMDR,

I'd suggested sending us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and attach a DxDiag file so that our team can help you out.

Steps to obtain the DxDiag can be found ...

Hello! As long as your Steam and Frontier accounts are linked, you should be presented with the 'STEAM LOG IN' button next to the standard log in button - this is the one you need to press (though you may need to restart the launcher if it's not immediately available).

If you require any further assistance, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us :)

- Support Agent Nova

Hi there!

Please get in touch here:

https://customersupport.frontier.co.uk/hc/en-us

So we can investigate in a bit more detail, and hopefully fix this!

- CMDR Zenit

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra