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Hey CMDR,
Feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will investigate.
- Ikaros
Hey CMDR,
Feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will investigate.
- Ikaros
Hi there! You'll firstly need to ensure your accounts are linked - https://customersupport.frontier.co.uk/hc/en-us/articles/4404175514514-How-to-link-your-Frontier-Account-to-the-platform-on-which-you-play-Elite-Dangerous-
Then, you should just need to use the STEAM LOG IN option on the launcher to access the game. To do this, open up the launcher and select STEAM LOG IN. (You may need to restart the launcher if the button isn't immediately available)
This ensures that the launcher reads your Steam purchases (the standard LOG IN button reads purchases from the Frontier Store only). Doing this should grant you game access :) - Nova
While some planets do require Odyssey for you to land on them, you shouldn't be offered missions that you cannot complete while playing in Horizons.
We've had a few reports of this on our support system, and an investigation has been opened with our QA team into this issue already. Please rest assured that we are looking into this!
In the meantime, create a ticket with our support system here:
https://customersupport.frontier.co.uk/hc/en-us
And we'll see if we can do anything about your missed mission rewards :)
-JUICE
Hey CMDR,
Feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and attach a copy of your system DxDiag file so that our team can take a look.
- Ikaros
