Escape from Tarkov

Escape from Tarkov Dev Tracker




20 Jan

Post

Hello!

I said it on the last TarkovTV live podcast but I will say it again.

The game is gaining popularity really fast and I (personally) don't like how it's goings so fast, cause it requires a lot of attention in terms of game stability, server availability and so on. It also requires part of the team is working 24/7 and on the weekends, which is not cool at all. But this are the Rules of the Game and we totally understand everything.

We add new game servers like constantly every day as well as player load rises everyday. And yes - it's not related to content production at all. It just require some time. We added 5 new servers today, 4 yesterday, dozens are planned to be added in the nearest time. Also we are working hot on live environment, upgrading servers on the go and it's a pretty risky process.

Also with such HIGH load some server hardware just fails! It is pure stress test of hardware and our minds :)

So, backend and gameservers ar...

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Comment
    TheWay on Forums - Thread - Direct

@northernrc @CommandoStevo @Prevention

Hello gentlemen,

please contact our support center about this situation by mail ...

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Comment
    TheWay on Forums - Thread - Direct

@0ldSnake

Hello sir,

we are working on improvements with our audio engine, in upcoming updates we plan to implement the Steam Audio, for sure you will notice the difference.

Thank you for your feedback!


Since the topic was answered, I am locking it.

#Locked

Comment
    TheWay on Forums - Thread - Direct

@BigMacBacon

Hello sir,

please submit a report to our support center through the game launcher, please also attach your game logs from the time when this issue occured.

You can see the instruction how to submit a report in the topic that I am sharing below:

 


19 Jan

Comment
    TheWay on Forums - Thread - Direct
1 hour ago, Natalino said:

Again we are aware of backend error 1000. Investigating.

The issue has been fixed.

Comment
    Natalino on Forums - Thread - Direct

Again we are aware of backend error 1000. Investigating.

Comment
    Natalino on Forums - Thread - Direct

Sounds like one of the following:

- Your home internet is not stable

- You have too many people using the same line

- Not quality network

- Some router settings issue

 

I cannot pin point the solution to you but you can start looking into those direction. 

Comment
    Natalino on Forums - Thread - Direct

Sorry this happened to you. The game is back now though. 

Comment
    Natalino on Forums - Thread - Direct

The game is now available. Sorry for interruption.


18 Jan