almost 3 years ago - AndrewT - Direct link
Has the game ever run OK on this computer? Or never?

IF NEVER:
Install ALL these Microsoft modules:

Download Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package MFC Security Update from Official Microsoft Download Center

www.microsoft.com www.microsoft.com

Download Microsoft Visual C++ 2015 Redistributable Update 3 RC from Official Microsoft Download Center

www.microsoft.com www.microsoft.com

Download DirectX End-User Runtimes (June 2010) from Official Microsoft Download Center

www.microsoft.com www.microsoft.com (run dxsetup.exe after extracting from this download)

Add EU4.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.

Also if you have installed RivaTuner, RadeonPro, or a gaming VPN app called Evolve, or the MSI Gaming App, or Duet, disable it as it clashes with this game.


IF IT USED TO WORK:
Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-EU4
- manually delete both the Steam/SteamApps/common/EU4 AND Documents/Paradox Interactive/EU4 folders
- re-install game in Steam, run a Steam Verify when done.
- add EU4.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam EU4 or Documents EU4 locations, before installing again.

Also if you have installed RivaTuner, RadeonPro, or a gaming VPN app called Evolve, or the MSI Gaming App, or Duet, disable it as it clashes with this game.

IF NEITHER OF THOSE HELP:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/EU4/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/EU4/logs/ folder, attach here system.log , error.log .  
almost 3 years ago - AndrewT - Direct link
Thanks, but videos of the problem don't add much to the diagnosis of why this is happening to you. Please follow my steps laid out above, thanks.  
over 1 year ago - AndrewT - Direct link
In future please start your own new thread, rather than re-opening an old one. Thanks.

AndiamoJohn said: Hello, I'm having the same issue and seen the same solution that hasn't worked. I did your last step and I've attached the files you requested. I've the issue for quite some time now, and Perhaps you can help me as well?

That dxdiag log shows problems with nVidia:

- uninstall that nVidia driver and all other nVidia software
- reboot
- install August 2022 https://www.nvidia.com/Download/index.aspx?lang=en-us
- reboot again

Attach here new copies of all those files if that does not help.  
over 1 year ago - AndrewT - Direct link
You are still getting crashes in nVidia:
Windows Error Reporting:
+++ WER0 +++:
Fault bucket 1184614697905904550, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0

Problem signature:
P1: NVIDIACorp.NVIDIAControlPanel_8.1.962.0_x64__56jybvy8sckqj
P2: praid:NVIDIACorp.NVIDIAControlPanel
P3: 8.1.940.0
P4: 61b5030e
P5: nvgames.dll
And that error.log still shows graphics errors.

Are you confident you went through that clean reinstall successfully? If so, I'm afraid you may well have an nVidia or other hardware fault here.  
over 1 year ago - AndrewT - Direct link
In the Windows Control Panel, enter nVidia in its search box and uninstall everything that finds. I get a total of 6 items of theirs there, for instance.  
over 1 year ago - AndrewT - Direct link
It's a long shot but what if you make a new user in Windows and log into it with that? Any different?  
over 1 year ago - AndrewT - Direct link
Hard to see how Steam could cause nVidia apps to crash ... !

Do make sure GeForce Experience is unloaded before you start the game.

If that doesn't help we might try a clean reinstall of Steam and game.