[2023] EU 4 freezes after a couple in-game Months and even support has no solutions.

Lightbanee said: The game has a memory leak, it's not very big but it does begin to become a problem the later in the game it moves, it's both an ancient game engine issue and also a memory issue.

I've been supporting this game since release and I am not aware of this. Are you sure of this, have QA or the devs said so?

Note the OP says his problem happens on one computer and not another, but if their issue was caused by a memory leak it would happen on both.  

spacemarshal said: I have issues with EU 4 on my laptop. It crashes(freezes and wont continue) after a few months and the second time i boot the save it crashes almost directly. i wanted to add a picture but somehow it wont show up when i press attach files. ive contacted the support and they advice me to put it on the forum to get the developers involved. I have an AMD graphics card on the laptop and a GTX on a desktop and it runs fine on the desktop. Ive tried re-installing etc . any help or advice?

Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-EU4
- manually delete both the Steam/SteamApps/common/EU4 AND Documents/Paradox Interactive/EU4 folders
- re-install game in Steam, run a Steam Verify when done.
- add EU4.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam EU4 or Documents EU4 locations, before installing again.



IF that doesn't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/EU4/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/EU4/logs/ folder, attach here system.log , error.log , exceptions.log .  

Please attach here your Documents/Paradox Interactive/EU4/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/EU4/logs/ folder, attach here system.log , error.log , exceptions.log .  

The game is crashing in your AMD video driver:

Windows Error Reporting:
+++ WER0 +++:
Foutbucket 1872577373583571654, type 5
Naam van gebeurtenis: BEX64
Antwoord: Niet beschikbaar
Id van CAB-bestand: 0

Handtekening van probleem:
P1: eu4.exe
P2: 1.0.0.0
P3: 623c7e24
P4: amdxx64.dll

which is from June 2022. There's a December 2022 one here:
https://www.amd.com/en/support/graphics/amd-radeon-6000m-series/amd-radeon-rx-6000m-series/amd-radeon-rx-6600m so please install that.


THEN Right click on eu4.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.

Edit that settings.txt to say:

refreshRate=60
fullScreen=yes
borderless=no

vsync=no

Then in the launcher Game Settings menu, select fullScreen display mode.


Does that help?  

That error log doe snot look good, I agree. Did you do the clean reinstall I described above? Then test with a new unmodded campaign , rather than any existing one - any different?  

When you alt-tab out, can you kill the game in Task manager, then run it up okay and continue? Or do you need to wait a while or reboot before it will run again?  

Please report the temperatures of your CPU and video (GPU)
1/ before starting the game up and
2/ after say 10 minutes' play.
If your PC's vendor has given you no way of reading temperatures, install
SPEEDFAN http://www.almico.com/sfdownload.php