[2021] [PC] [Crash/Freeze]Unable to launch game following today's patch

Original Post — Direct link

Following the download of today's patch, I am no longer able to launch For Honor. Every time I click play in Ubisoft Connect the For Honor splash appears and hangs for a few seconds before I get a popup box that reads "Launch Error Failed to start the game (2)". I have verified game files, uninstalled and reinstalled ubisoft connect, uninstalled and reinstalled for honor, repaired and reinstalled easy anti cheat, updated windows to the latest version, updated my graphics drivers, tried running the game and ubisoft connect in various compatibility modes and as administrator. No luck. Any help would be greatly appreciated.

about 3 years ago - Ubi-Wan - Direct link

Hey there, and thanks for reporting your fix here, Vondougle! Out of curiosity, you were in fact able to reinstall your antivirus program, correct? Typically we prefer to avoid uninstalling antivirus programs, so I hope you're now able to play with one, in the end.

almost 3 years ago - Ubi-Mark. - Direct link

Hello TheSpo_kyWizard, welcome to the forums!

Sorry to hear that you are experiencing this issue as well.

Can you please try the troubleshooting steps in this article? It will help to eliminate any potential software conflicts.

If the issue persists, could you please contact our team on our Support Site?
Please attach both of the following system files:

It will help our Customer Support team to investigate this further for you. If you have any additional questions, please let us know.

almost 3 years ago - Ubi-Viral - Direct link

Originally Posted by Vondougle
I use Webroot, and as of now I have not yet reinstalled it. I uninstalled it that day, checked that it booted correctly, and haven't had the chance to be on my desktop since then.

OK if the issue continues please let us know. Thank you.

almost 3 years ago - ubi-smash - Direct link

JVB.: Would you be willing to uninstall Webroot and check to see if you are still experiencing the same issues? If so, please keep us posted if you are able to play after uninstalling this program so we can share this with our game team.

almost 3 years ago - Ubi-Spud - Direct link

Originally Posted by JVB.
I tried but unfortunately I uninstalled webroot incorrectly. Im going to try contacting the company that originally installed it on my computer to resolve the issue. Ill let you know if I have any luck with that, whether I end up fully uninstalling webroot or reinstalling it.

No worries! Feel free to update this thread when ready, we'd like to now if the issue gets resolved.

almost 3 years ago - Ubi-Swaggins - Direct link

Fantastic, thank you both for confirming that this is now resolved for you

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