Fortnite: Creative

Fortnite: Creative Dev Tracker




14 Jan


13 Jan

Post
    Trello on Trello - Thread - Direct

**Update (January 10) ** We’re in the process of granting 1,000 V-Bucks to impacted Fortnite Crew subscribers. Along w/ the 1,000 V-Bucks grant, impacted subscribers are receiving a 500 V-Bucks bonus.

If you haven’t received your V-Bucks or see an error message, we’re still completing the process.

Please note: if you’re subscribed to Fortnite Crew on Xbox and seeing an “Unable to claim recurring rewards” error while playing on other platforms, please log back into the game on Xbox to resolve the error message.


Original Update We’re investigating an issue in which Fortnite Crew members are not receiving their V-Bucks and appear inactive despite renewing their subscription in January.

Crew members who renew automatically will continue to be subscribed, but their V-Bucks will be delayed as we work on a fix.


Note:

As we work to address this issue, some players may be unable to resubscri...

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Post
    Trello on Trello - Thread - Direct

Description We’re aware some players on Xbox are reporting not receiving content after resubscribing to Fortnite Crew.

Additionally, some players who get charged for 2 months and ask for a refund for 1 month have their Fortnite Crew content removed from their account entirely.

If you still need help, we advise reaching out to the Fortnite player support team.


Additional Context You have two options when adjusting your Fortnite Crew Xbox subscription with Microsoft.

The first option is to stop future recurring Fortnite Crew payments by visiting account.microsoft.com...

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Comment
    /u/iFlak on Reddit - Thread - Direct

We are looking into this, thank you!

Comment
    /u/iFlak on Reddit - Thread - Direct

Thank you, we're checking into this.