I want to personally thank u/FreightTrainUSA for all of his hard work on being a community director and addressing bugs, ideas, and complaints in the STW Reddit. I know a lot of people here think your crap because of performance issues not getting fixed, but I disagree. You're doing everything you can and I appreciate it! Thanks.
External link →Appreciate it, but there is no reason to really be thanking me. As many in this post have pointed out, what i do is essentially part of my job.
With that said there is some misunderstandings about what my job is.
Im a community manager at Epic Games for Fortnite.
What that means is im covering the entire game, not just STW. I have a focus on STW in terms of writing the homebase status report among other things.
I have said this in plenty of my post in the past. My job is and always has been to be the connection point of the player base to all the teams at Epic, from development, marketing, etc.. and vice versa.
I have also said, that while i dont, and frankly am essentially unable, to respond to every single reddit thread, if i am tagged in something i am seeing it. Thats always been my goal.
After seeing feedback or bug reports or anything that is of value to the team, i share it in meetings, with our live QA team, etc... if i am able to or feel that i need to i come back to those threads and discussions to let folks know whats going on.
I admit, most of the time its a lot of the same you've all seen me post. We're aware, it takes time, its being looked at, etc... this is because i may not be able to share every detail or aspect of something. Like the performance concerns for example, there isn't much to share here. This is very much an ongoing issue that i bring up every single meeting and in other discussions. Some bugs get put into backlog because other bugs take priority due to them having a severe impact. The goal from the team is always to squash bugs when they can.
The biggest thing i have always asked and its hard, is to trust im doing whats best for you all, the players. Thats my job at the end of the day, being a player advocate to our teams. I get i wont have everyones trust but its something ill continue to work towards as i bring your feedback and report to the team and push for those issues to get resolved. But as much as most people dont want to hear it, we cant turn around a piece of feedback into a feature in a matter of a week or 2. Or even fix every bug and issue. Game development takes time and patience.
u/FreightTrainUSA Can you PLEASE PLEASE tell me if the team is aware of the Third Rail problems? it's really broken😔
yes this has been reported.
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