over 2 years
ago -
Kafka
-
Direct link
I’m sorry for the issues!
Can you please try all the troubleshooting in this article and let me know how you go?
I’m sorry for the issues!
Can you please try all the troubleshooting in this article and let me know how you go?
Hey @jamiejamez
The problem you experienced would have been caused by Steam being on 6.4 and your mobile being still 6.3.
I’m very glad to hear that the issue has resolved itself after update to 6.4 on your mobile device. Very sorry for delay in the update releasing on Google Play.
OminousGMan - Support Human
Hey @Bernos
I’m very sorry to hear that you’re experiencing this issue. Please submit a ticket with the Support Team here; https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356
They’ll be able to help you in a lot more detail!
OminousGMan - Support Human