almost 2 years ago - Kafka - Direct link

I’m sorry for the issues!

Can you please try all the troubleshooting in this article and let me know how you go?

almost 2 years ago - OminousGMan - Direct link

Hey @jamiejamez

The problem you experienced would have been caused by Steam being on 6.4 and your mobile being still 6.3.

I’m very glad to hear that the issue has resolved itself after update to 6.4 on your mobile device. Very sorry for delay in the update releasing on Google Play.

OminousGMan - Support Human :male_detective:

almost 2 years ago - OminousGMan - Direct link

Hey @Bernos

I’m very sorry to hear that you’re experiencing this issue. Please submit a ticket with the Support Team here; https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356

They’ll be able to help you in a lot more detail!

OminousGMan - Support Human :male_detective: