I won’t lie, Halo Support has been completely insufficient in my experience. I’ve reported several issues since the games launch, and I’m always met with an automatically generated response. I have submitted subsequent tickets if my issue isn’t resolved, and I literally receive the same automated response as the first time.
My most recent issue was with Twitch Drops. Not a major issue in the slightest, but I contacted Halo Support, followed all of the steps and ensured that my accounts were properly linked. They were, and I’ve used the account for multiple drops in the past. It just didn’t work. It showed in my claimed inventory on Twitch, both accounts were properly linked, but it never appeared in my Waypoint redemption history. I submitted a follow up ticket, and received an identical automated response from the Support Agent, as usual.
I’m not at all trying to be rude, but in my experience Halo Support has a reputation of being completely useless. It i...