Hey JHGC666 & Mighty7,
You mentioned deleting Blizzard Temporary files… By that, do you mean you have tried Deleting the Battle.net Cache folder? This has resolved the issue for another player in the past.
~ Fizivix
Hey JHGC666 & Mighty7,
You mentioned deleting Blizzard Temporary files… By that, do you mean you have tried Deleting the Battle.net Cache folder? This has resolved the issue for another player in the past.
~ Fizivix
Hey Kwaazyy,
Thanks for the report! If possible, please send in a replay with timestamps of the match where the issue occurred to our Heroes Bug Attachment Inbox.
Thank you,
~ Fizivix
Hey ForceOfCours,
For account related issues, please contact Customer Support here:
https://us.battle.net/support/en/games/heroes
Additionally, providing some screenshots of your level 1 account profile and existing match history could help us look into it. You can send screenshot attachments to our ...
Read moreHey Mortdres,
Thanks for the report! If you have still not received your rewards, can you please send in a screenshot of your Profile Statistics page for ‘2018, Season 4’ as well as a screenshot of the areas in the collection where the War Turtle mount and 2018 Season 4 Ranked Portrait are missing. You can send these to our Heroes Bug Attachment inbox.
Thank you,
~ Fizivix