Hey there Pomo,
This is currently a known issue. You can refer to this pinned post at the top of this forum for more information
https://us.forums.blizzard.com/en/heroes/t/locked-skins-and-mounts/47094/4
Heya phaseshifter!
I would try posting over on the Technical Support forums, as they are better suited to gather the information needed to help troubleshoot either a connection or computer issue!
No worries! Yeah, them being locked in Draft mode games (Unranked, Storm League, or Custom Games with Drafts enabled) is known and I don’t need any more information regarding that interaction.
I’m more concerned if people are still seeing them locked in non-Draft modes only right now.
You can refer to this pinned post for the most up to date information regarding this issue.
Read moreHey there,
For clarity, you are only unable to use these skins in draft modes such as Ranked, Unranked, and Custom lobbies with Drafts enabled correct?
I currently have no additional information at the moment, but you can refer to this pinned post on this forum for the most up-to-date information regarding this issue.
Read moreHello friends,
I’ve always believed that strong communication and building trust is paramount to making the world a better place, so I wanted to have the chance to talk with all of you about a change to the team.
I’ve reached a point in my career where I’ve come to the difficult decision to move on to another project. I’ve been a part of the Heroes team for a very long time now, and in order to grow as a person and a designer I believe it’s important to constantly challenge myself in new ways. I’m still going to be at Blizzard, and I’m very excited about the new challenges that I get to overcome and the awesome experiences that I’ll be able to help bring to you.
I know these kinds of things are never great to hear, however I wanted to reassure you that we did hire a replacement for my position, and that it was someone who I was able to personally vet because it was very important to both me and the team that the game had someone who we felt could do the job an...
Read moreSorry about that!
You can refer to this pinned post for more information about this issue here: Locked Skins and Mounts
This would probably be the best place to start. https://us.battle.net/support/en/help/product/services
Hey there!
You’ll need to go through Customer Support and not here, since this isn’t something that I can do as Heroes Quality Assurance. Hopefully they will be able to help you!
From battling on the frontlines of the Omnic Crisis, to teaming up with a mega-sized murloc looking to sway an eternal conflict between two towering celestial beings--the realm-shattering magics of the Nexus causes Blizzard characters to often end up transplanted from their earthly homes to some new and surprising territory. One such journey was that of Aleksandra Zaryanova, aka Zarya.
With our 30th anniversary around the corner, now seems like a great time to track down the designers who brought Zarya to life in Overwatch and Heroes of the Storm and find out what goes into creating an iconic Hero that spans two worlds.
Zarya’s voyage from early concept to the destructive wielder-of-weaponry was a surprisingly smooth process for the Overwatc...
Read more