Original Post — Direct link

hello,
i have that error of the print.

Processor Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz
Speed 3.4 GHz
Number of Cores 8

RAM16 GB

Video Card NVIDIA GeForce GTX 870M
Dedicated Memory 6.0 GB
Total Memory 11 GB

Operating System Windows 10 64-bit

i can't update the video card drivers to the 430.86 version, not allowed

Thank you
almost 4 years ago - Ubi-Viral - Direct link
Hey, BOLZENsetzer!

Welcome to the forums. We would like you to check that your system is meeting the minimum system requirements, outlined in our support article here:

https://support.ubisoft.com/faqs/000055859

If they do, we would also advise you to make sure that your graphics cards drivers are updated:

Nvidia: https://www.nvidia.com/Download/index.aspx?lang=en-us

I understand you advised us that 430.86 version is not allowed, where are you seeing this message?
almost 4 years ago - Ubi-Viral - Direct link
Originally Posted by BOLZENsetzer
i'm updating windows to the latest now, maybe thats the problem....
my bad xD
Ah that could be the cause! If the issue persists, please let us know.

Thank you.
almost 4 years ago - Ubi-Viral - Direct link
Originally Posted by BOLZENsetzer
windows on latest verrsion, problem still here
Ah sorry to hear that. Could you send us your system files via a support case please. You can find how to do this here:

https://support.ubi.com/en-GB/faqs/0...Dxdiag-MSinfo/

Thank you.
almost 4 years ago - Ubi-Viral - Direct link
Originally Posted by BranchScope
Same situation with my 920m, what can we do? Ubisoft change minimum requirements, how do you pretend to play 1080p 60fps on 660 if on a 920m i can't get driver required...
As advised above could you please provide your system files if you are also experiencing this issue