devtrackers.gg
almost 5 years
ago -
Ubi-Raziel
-
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Hello!
We are aware that some players are experiencing Vulkan errors when launching Hyper Scape, most notably "vulkan-1.dll was not found".
If you experience this issue, please check the following -
1. Your graphics card and other hardware components meet the game's minimum requirements, to ensure your system is powerful enough and works with Vulkan.
- Please refer to this support article: https://support.ubisoft.com/en-GB/Faqs/000055859/
2. If you appear to meet the game's minimum requirements, please make sure your video drivers are up to date.
- AMD: https://support.ubisoft.com/en-gb/Faqs/000036734/
- Nvidia: https://support.ubisoft.com/en-gb/faqs/000025720/
If you still experience a Vulkan error, please notify us on the forums so we can help you troubleshoot.
Thank you!
Ubi-Raziel
We are aware that some players are experiencing Vulkan errors when launching Hyper Scape, most notably "vulkan-1.dll was not found".
If you experience this issue, please check the following -
1. Your graphics card and other hardware components meet the game's minimum requirements, to ensure your system is powerful enough and works with Vulkan.
- Please refer to this support article: https://support.ubisoft.com/en-GB/Faqs/000055859/
2. If you appear to meet the game's minimum requirements, please make sure your video drivers are up to date.
- AMD: https://support.ubisoft.com/en-gb/Faqs/000036734/
- Nvidia: https://support.ubisoft.com/en-gb/faqs/000025720/
If you still experience a Vulkan error, please notify us on the forums so we can help you troubleshoot.
Thank you!
Ubi-Raziel