Original Post — Direct link
CPU: Intel G4400 2 core
GPU: Nvidia GeForce GT1030
Memory: 8GB
Error: Upon start-up, after splash of main character is shown, game launches with black screen and no audio. Memory use climbs rapidly to 2331MB, to within around 1MB on reproduction, and then remains at that value. CPU usage drops to near-zero upon reaching this point.
Troubleshooting attempted: Fresh install of both game and UPlay launcher, computer restart, run with all permissions, run in both windowed and full screen modes, drivers updated/reinstalled, game files verified, config file modified and reset to run at different resolutions.
Reproduction rate:100%
Error messages: None
Notes: Black screen persists until force closed, game must be force closed to end program. Using close button in windowed mode has no effect. Very little loading of GPU at any point. Large spike of CPU usage (to max value) upon force close.
Video link: https://youtu.be/EmzmT-5v7iw (disregard audio/title)
over 4 years ago - Ubi-Viral - Direct link
Hey, camp_unicorn!

Welcome to the forums and sorry to hear that you are encountering this issue. Can I ask you to try the following troubleshooting steps in this order (I understand you have done some of these already but please do them again if possible):

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

UPLAY
EPIC GAMES LAUNCHER
STEAM

Disable Background Applications.

Make sure your OPERATING SYSTEM is UP TO DATE.

Reinstall Uplay.

Update your GPU Drivers:

NVIDIA

Should the issues persist after completing the above steps, please GET IN TOUCH, attaching DXDIAG and MSINFO reports to your SUPPORT CASE.

Thank you.