over 4 years ago - Ubi-Raziel - Direct link
Hello!

This sticky thread is to help get to the bottom with any issues you may facing with activating your Hyper Scape Test Server access.

First of all, please refer to the following sticky thread, as it is there to answer the most common questions: https://forums.ubisoft.com/showthread.php/2241733/

If you received the Twitch Drop in your Twitch Inventory and are unable to see the Hyper Scape banner in Uplay, it could be for one of the following reasons -

1. You are living in an ineligible country. Please refer to the following list of all eligible countries -

Austria
Belgium
Canada
Denmark
France
Germany
Ireland
Italy
Netherlands
Norway
Portugal
Spain
Sweden
Switzerland
United Kingdom
USA

2. You already had your Ubisoft & Twitch accounts linked with Twitch Drops enabled before the Hyper Scape Test Server announcement.

This in itself should not be an issue, however if you are living in an eligible country and this does describe your experience, please contact Ubisoft Support directly so they can review your account.

Please contact us privately using one of the following methods -

Facebook: https://www.facebook.com/UbisoftSupport
Twitter: https://twitter.com/UbisoftSupport/

Live Chat / Email: https://support.ubisoft.com/Cases/New


We hope this helps many of you and please ask if you still have any questions!

Ubi-Raziel